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Calendar
20
Feb
Positive Customer Service for Housing Professionals
Feb 20, 2025 12:30 - Feb 20, 2025 15:30
Community Housing
Customer Service
19
Feb
Time Management & Personal Organisation
Feb 19, 2025 12:30 - Feb 19, 2025 15:30
Online Workshop
Communication
17
Feb
Trauma-Informed Tenancy Practice
Feb 17, 2025 10:00 - Feb 17, 2025 13:00
Mental Health
Community Housing
13
Feb
Practical Introduction to the Residential Tenancies Act in Victoria
Feb 13, 2025 12:30 - Feb 13, 2025 16:30
Communication
Tenancy Management
13
Feb
Effective Leadership in Social Housing
Feb 13, 2025 10:00 - Feb 13, 2025 13:00
Communication
Leadership and Management
12
Feb
NSW ahi: Branch Buzz Event
Feb 12, 2025 18:00 - Feb 12, 2025 20:00
Upstairs at The Hive Bar, Erskineville, New South Wales, Australia
Affordable Housing
Community Housing
Networking Event
06
Feb
Managing Unreasonable Complainant Conduct
Feb 6, 2025 12:30 - Feb 6, 2025 15:30
Customer Service
Tenancy Management
30
Jan
ahi: Social & Affordable Housing Industry Induction
Jan 30, 2025 13:00 - Jan 30, 2025 16:00
Affordable Housing
Community Housing
Industry Induction
Public Housing
12
Dec
Having Money Conversations with Tenants
Dec 12, 2024 12:30 - Dec 12, 2024 15:30
Customer Service
Tenancy Management
10
Dec
Understanding Tenant Welfare Checks
Dec 10, 2024 12:30 - Dec 10, 2024 15:00
Community Housing
Customer Service
Tenancy Management
09
Dec
Managing Issues with Hoarding & Squalor
Dec 9, 2024 10:00 - Dec 9, 2024 13:30
Mental Health
Community Housing
05
Dec
Having Difficult Conversations
Dec 5, 2024 12:30 - Dec 5, 2024 15:30
Customer Service
Tenancy Management
04
Dec
Privacy & Confidentiality in Community Housing
Dec 4, 2024 12:30 - Dec 4, 2024 16:00
Communication
Customer Service
Tenancy Management
03
Dec
Routine Inspections in Community Housing
Dec 3, 2024 12:30 - Dec 3, 2024 15:00
Communication
Tenancy Management
02
Dec
Building Resilience & Refilling the Tank
Dec 2, 2024 12:30 - Dec 2, 2024 15:30
Mental Health
Communication
Leadership and Management
28
Nov
ahi: Victorian Branch End of Year Networking Event
Nov 28, 2024 18:00 - Nov 28, 2024 20:30
Brickworks Melbourne Design Studio, Melbourne, Victoria
Affordable Housing
Community Housing
Networking Event
28
Nov
Managing Service Complaints in Community Housing
Nov 28, 2024 12:30 - Nov 28, 2024 15:30
Customer Service
Tenancy Management
28
Nov
ahi: SA Branch End of Year Breakfast
Nov 28, 2024 08:00 - Nov 28, 2024 10:00
The Lion Hotel, North Adelaide, SA, Australia
Affordable Housing
Community Housing
Networking Event
27
Nov
Preventing Debt & Recovering Arrears
Nov 27, 2024 12:30 - Nov 27, 2024 15:30
Customer Service
Tenancy Management
26
Nov
ahi: Social & Affordable Housing Industry Induction
Nov 26, 2024 12:30 - Nov 26, 2024 15:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
21
Nov
Psychological First Aid: Community Housing in times of Crisis
Nov 21, 2024 12:30 - Nov 21, 2024 15:30
Mental Health
Community Housing
Tenancy Management
20
Nov
LIFT: Developing Strong Supervisors
Nov 20, 2024 12:30 - Nov 20, 2024 15:30
Community Housing
Leadership and Management
19
Nov
Managing Complex Calls for Housing Professionals
Nov 19, 2024 12:30 - Nov 19, 2024 15:30
Community Housing
Customer Service
Tenancy Management
18
Nov
Managing Issues with Hoarding & Squalor
Nov 18, 2024 12:30 - Nov 18, 2024 16:00
Mental Health
Community Housing
14
Nov
Communicating with Assertiveness & Confidence
Nov 14, 2024 12:30 - Nov 14, 2024 15:30
Communication
Leadership and Management
13
Nov
Case Notes & Record Keeping
Nov 13, 2024 12:30 - Nov 13, 2024 15:30
Communication
Tenancy Management
11
Nov
Effective Leadership in Social Housing
Nov 11, 2024 12:30 - Nov 11, 2024 15:30
Communication
Leadership and Management
06
Nov
Clear Business Writing Skills
Nov 6, 2024 12:30 - Nov 6, 2024 15:30
Communication
Customer Service
06
Nov
Trauma-Informed Tenancy Practice
Nov 6, 2024 10:00 - Nov 6, 2024 13:00
Mental Health
Community Housing
05
Nov
Practical Introduction to the Residential Tenancies Act in NSW
Nov 5, 2024 12:00 - Nov 5, 2024 16:00
Communication
Tenancy Management
31
Oct
Dealing with Complex & Difficult Behaviours & Situations Part 2
Oct 31, 2024 12:30 - Oct 31, 2024 15:30
Customer Service
Tenancy Management
30
Oct
Rent Setting and Rent Reviews in Community Housing
Oct 30, 2024 12:30 - Oct 30, 2024 15:00
Communication
Tenancy Management
29
Oct
ahi: Victorian Branch Frontline Workers Networking Breakfast
Oct 29, 2024 07:45 - Oct 29, 2024 09:15
Upstairs at Urban Deli Cafe (The entrance to the cafe is via the mall off Bourke Street), Melbourne, Victoria, Australia
Affordable Housing
Community Housing
Networking Event
23
Oct
ahi: Social & Affordable Housing Industry Induction
Oct 23, 2024 12:30 - Oct 23, 2024 15:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
23
Oct
Achieving Positive Outcomes Through Change
Oct 23, 2024 12:30 - Oct 23, 2024 15:30
Leadership
Communication
22
Oct
Managing Unreasonable Complainant Conduct
Oct 22, 2024 12:30 - Oct 22, 2024 15:30
Customer Service
Tenancy Management
17
Oct
Housing Sector Engagement & Delivery - lessons learnt Victoria & beyond
Oct 17, 2024 14:15 - Oct 17, 2024 15:00
Creative Cubes, South Melbourne, Victoria, Australia
17
Oct
ahi: Annual General Meeting - 2024
Oct 17, 2024 13:00 - Oct 17, 2024 14:00
Creative Cubes, South Melbourne, Victoria, Australia
08
Oct
Mental Health Awareness in Housing
Oct 8, 2024 12:30 - Oct 8, 2024 15:30
Customer Service
Tenancy Management
03
Oct
Anti-Social Behaviour Training Program
Oct 3, 2024 12:30 - Oct 24, 2024 15:30
Customer Service
Tenancy Management
Complaints Management
03
Oct
Dealing with Complex & Difficult Behaviours & Situations Part 1
Oct 3, 2024 10:00 - Oct 3, 2024 13:00
Customer Service
Tenancy Management
02
Oct
Community Development in Housing: A framework to Guide Change
Oct 2, 2024 10:30 - Oct 2, 2024 13:30
Community Housing
Customer Service
Tenancy Management
01
Oct
Understanding Professional Boundaries
Oct 1, 2024 12:30 - Oct 1, 2024 15:30
Customer Service
Tenancy Management
01
Oct
Having Performance Conversations
Oct 1, 2024 10:00 - Oct 1, 2024 13:00
Communication
Leadership and Management
25
Sep
Tenancy Management in Community Housing Training Program
Sep 25, 2024 12:30 - Oct 16, 2024 15:30
Customer Service
Tenancy Management
Complaints Management
Vacancy Management
Rent Setting & Rent Reviews
Inspections
Arrears Management
Social Housing Introduction
25
Sep
Building Resilience & Refilling the Tank
Sep 25, 2024 10:00 - Sep 25, 2024 13:00
Mental Health
Communication
Leadership and Management
24
Sep
Domestic and Family Violence Awareness in Housing
Sep 24, 2024 12:30 - Sep 24, 2024 15:30
Tenancy Management
Affordable & Community Housing
24
Sep
Applying Nudge Theory
Sep 24, 2024 12:00 - Sep 24, 2024 16:00
Customer Service
Tenancy Management
18
Sep
Having Difficult Conversations
Sep 18, 2024 12:30 - Sep 18, 2024 15:30
Customer Service
Tenancy Management
17
Sep
Routine Inspections in Community Housing
Sep 17, 2024 12:30 - Sep 17, 2024 15:00
Communication
Tenancy Management
16
Sep
ahi: Social & Affordable Housing Industry Induction
Sep 16, 2024 10:30 - Sep 16, 2024 13:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
13
Sep
Shifting the Dial to Prevent homelessness
Sep 13, 2024 13:00 - Sep 13, 2024 16:00
The Theatrette, NSW Parliament House, Sydney, NSW, Australia
12
Sep
ahi: NT Social & Affordable Housing Industry Induction - Darwin
Sep 12, 2024 09:30 - Sep 12, 2024 15:30
Nightcliff Community Centre, Nightcliff, NT, Australia
Affordable Housing
Community Housing
Industry Induction
Public Housing
11
Sep
Having Money Conversations with Tenants
Sep 11, 2024 12:30 - Sep 11, 2024 15:30
Customer Service
Tenancy Management
11
Sep
Reading People & Adapting Your Communication
Sep 11, 2024 10:00 - Sep 11, 2024 13:00
Communication
Leadership and Management
11
Sep
The Great Housing Shortage
Sep 11, 2024 08:30 - Sep 11, 2024 10:30
The Inchcolm Hotel Brisbane, Spring Hill, QLD, Australia
10
Sep
ahi: & CHIA NT Social & Affordable Housing Industry Induction
Sep 10, 2024 09:30 - Sep 10, 2024 15:30
Mwerre House, Alice Springs, NT, Australia
Affordable Housing
Community Housing
Industry Induction
Public Housing
05
Sep
Trauma-Informed Tenancy Practice
Sep 5, 2024 10:00 - Sep 5, 2024 13:00
Mental Health
Community Housing
04
Sep
Managing Issues with Hoarding & Squalor
Sep 4, 2024 09:30 - Sep 4, 2024 13:00
Mental Health
Community Housing
03
Sep
Managing Service Complaints in Community Housing
Sep 3, 2024 12:30 - Sep 3, 2024 15:30
Customer Service
Tenancy Management
29
Aug
Understanding Tenant Welfare Checks
Aug 29, 2024 12:30 - Aug 29, 2024 15:00
Community Housing
Customer Service
Tenancy Management
28
Aug
LIFT: Developing Strong Supervisors
Aug 28, 2024 12:30 - Aug 28, 2024 15:30
Community Housing
Leadership and Management
22
Aug
Rent Setting and Rent Reviews in Community Housing
Aug 22, 2024 12:30 - Aug 22, 2024 15:00
Communication
Tenancy Management
22
Aug
Domestic and Family Violence Awareness in Housing
Aug 22, 2024 10:00 - Aug 22, 2024 13:00
Tenancy Management
Affordable & Community Housing
21
Aug
NSW ahi: Branch Buzz Event
Aug 21, 2024 17:00 - Aug 21, 2024 20:00
Upstairs at The Hive Bar, Erskineville, New South Wales, Australia
Affordable Housing
Community Housing
Networking Event
21
Aug
Handling Crisis Calls for Frontline Housing Staff
Aug 21, 2024 10:00 - Aug 21, 2024 13:00
Community Housing
Customer Service
Tenancy Management
20
Aug
Psychological First Aid: Community Housing in times of Crisis
Aug 20, 2024 10:30 - Aug 20, 2024 13:30
Mental Health
Community Housing
Tenancy Management
15
Aug
Effective Leadership in Social Housing
Aug 15, 2024 10:00 - Aug 15, 2024 13:00
Communication
Leadership and Management
13
Aug
Case Notes & Record Keeping
Aug 13, 2024 10:00 - Aug 13, 2024 13:00
Communication
Tenancy Management
08
Aug
Communicating with Assertiveness & Confidence
Aug 8, 2024 10:00 - Aug 8, 2024 13:00
Communication
Leadership and Management
01
Aug
Positive Customer Service for Housing Professionals
Aug 1, 2024 10:00 - Aug 1, 2024 13:00
Community Housing
Customer Service
31
Jul
Time Management & Personal Organisation
Jul 31, 2024 10:00 - Jul 31, 2024 13:00
Online Workshop
Communication
30
Jul
ahi: Social & Affordable Housing Industry Induction
Jul 30, 2024 10:00 - Jul 30, 2024 13:00
Affordable Housing
Community Housing
Industry Induction
Public Housing
25
Jul
Dealing with Complex & Difficult Behaviours & Situations Part 1
Jul 25, 2024 10:00 - Jul 25, 2024 13:00
Customer Service
Tenancy Management
24
Jul
ahi: SA Branch Breakfast Networking Event
Jul 24, 2024 08:30 - Jul 24, 2024 10:00
Plant 4 Bowden (Upstairs Section), Bowden, SA, Australia
Affordable Housing
Community Housing
Networking Event
23
Jul
LIFT: Developing Strong Supervisors
Jul 23, 2024 10:00 - Jul 23, 2024 13:00
Community Housing
Leadership and Management
11
Jul
ahi: Vic Branch Networking Event
Jul 11, 2024 18:00 - Jul 11, 2024 20:30
Brickworks Melbourne Design Studio, Melbourne, Victoria, Australia
Affordable Housing
Community Housing
Networking Event
11
Jul
Clear Business Writing Skills
Jul 11, 2024 12:30 - Jul 11, 2024 15:30
Communication
Customer Service
09
Jul
Preventing Debt & Recovering Arrears
Jul 9, 2024 12:30 - Jul 9, 2024 15:30
Customer Service
Tenancy Management
02
Jul
Managing Unreasonable Complainant Conduct
Jul 2, 2024 12:30 - Jul 2, 2024 15:30
Customer Service
Tenancy Management
26
Jun
Routine Inspections in Community Housing
Jun 26, 2024 10:00 - Jun 26, 2024 12:30
Communication
Tenancy Management
20
Jun
Practical Introduction to the Residential Tenancies Act in NSW
Jun 20, 2024 12:30 - Jun 20, 2024 16:30
Communication
Tenancy Management
19
Jun
Having Money Conversations with Tenants
Jun 19, 2024 09:30 - Jun 19, 2024 12:30
Customer Service
Tenancy Management
18
Jun
Practical Introduction to the Residential Tenancies Act in Victoria
Jun 18, 2024 12:30 - Jun 18, 2024 16:30
Communication
Tenancy Management
12
Jun
Rent Setting and Rent Reviews in Community Housing
Jun 12, 2024 10:00 - Jun 12, 2024 12:30
Communication
Tenancy Management
06
Jun
Having Difficult Conversations
Jun 6, 2024 09:30 - Jun 6, 2024 12:30
Customer Service
Tenancy Management
05
Jun
ahi: Social & Affordable Housing Industry Induction
Jun 5, 2024 12:30 - Jun 5, 2024 15:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
05
Jun
Dealing with Complex & Difficult Behaviours & Situations Part 2
Jun 5, 2024 10:00 - Jun 5, 2024 13:00
Customer Service
Tenancy Management
04
Jun
Managing Service Complaints in Community Housing
Jun 4, 2024 09:30 - Jun 4, 2024 12:30
Customer Service
Tenancy Management
30
May
Communicating with Assertiveness & Confidence
May 30, 2024 10:00 - May 30, 2024 13:00
Communication
Leadership and Management
29
May
Time Management & Personal Organisation
May 29, 2024 10:00 - May 29, 2024 13:00
Online Workshop
Communication
28
May
Case Notes & Record Keeping
May 28, 2024 09:30 - May 28, 2024 12:30
Communication
Tenancy Management
23
May
Having Performance Conversations
May 23, 2024 10:00 - May 23, 2024 13:00
Communication
Leadership and Management
21
May
Handling Crisis Calls for Frontline Housing Staff
May 21, 2024 10:00 - May 21, 2024 13:00
Community Housing
Customer Service
Tenancy Management
16
May
Understanding Tenant Welfare Checks
May 16, 2024 09:30 - May 16, 2024 12:00
Community Housing
Customer Service
Tenancy Management
15
May
Anti-Social Behaviour Training Program
May 15, 2024 11:00 - Jul 3, 2024 14:00
Customer Service
Tenancy Management
Complaints Management
15
May
Reading People & Adapting Your Communication
May 15, 2024 10:00 - May 15, 2024 13:00
Communication
Leadership and Management
14
May
Privacy & Confidentiality in Community Housing
May 14, 2024 09:00 - May 14, 2024 12:30
Communication
Customer Service
Tenancy Management
08
May
Psychological First Aid: Community Housing in times of Crisis
May 8, 2024 12:30 - May 8, 2024 15:30
Mental Health
Community Housing
Tenancy Management
08
May
Effective Leadership in Social Housing
May 8, 2024 10:00 - May 8, 2024 13:00
Communication
Leadership and Management
02
May
Applying Nudge Theory
May 2, 2024 12:30 - May 2, 2024 16:30
Customer Service
Tenancy Management
02
May
LIFT: Developing Strong Supervisors
May 2, 2024 10:00 - May 2, 2024 13:00
Community Housing
Leadership and Management
01
May
Positive Customer Service for Housing Professionals
May 1, 2024 10:00 - May 1, 2024 13:00
Community Housing
Customer Service
29
Apr
ahi: Social & Affordable Housing Industry Induction
Apr 29, 2024 10:30 - Apr 29, 2024 13:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
24
Apr
NSW ahi: Branch Buzz Event
Apr 24, 2024 17:00 - Apr 24, 2024 20:00
Upstairs at The Hive Bar, Erskineville, New South Wales, Australia
Affordable Housing
Community Housing
Networking Event
24
Apr
Dealing with Complex & Difficult Behaviours & Situations Part 1
Apr 24, 2024 10:00 - Apr 24, 2024 13:00
Customer Service
Tenancy Management
18
Apr
Understanding Professional Boundaries
Apr 18, 2024 12:30 - Apr 18, 2024 15:30
Customer Service
Tenancy Management
17
Apr
Achieving Positive Outcomes Through Change
Apr 17, 2024 10:00 - Apr 17, 2024 13:00
Leadership
Communication
17
Apr
Social Housing Tenancy and Front-line Workers Breakfast
Apr 17, 2024 08:00 - Apr 17, 2024 09:15
Urban Deli, Melbourne, Victoria, Australia
Affordable Housing
Community Housing
Networking Event
11
Apr
Building Resilience & Refilling the Tank
Apr 11, 2024 12:30 - Apr 11, 2024 15:30
Mental Health
Communication
Leadership and Management
10
Apr
Tenancy Management in Community Housing Training Program
Apr 10, 2024 12:30 - May 1, 2024 15:30
Customer Service
Tenancy Management
Complaints Management
Vacancy Management
Rent Setting & Rent Reviews
Inspections
Arrears Management
Social Housing Introduction
09
Apr
Preventing Debt & Recovering Arrears
Apr 9, 2024 12:30 - Apr 9, 2024 15:30
Customer Service
Tenancy Management
04
Apr
ahi: South Australian Branch Member Expression of Interest
Apr 4, 2024 17:00 - May 1, 2024 21:00
26
Mar
Case Notes & Record Keeping
Mar 26, 2024 12:30 - Mar 26, 2024 15:30
Communication
Tenancy Management
21
Mar
Managing Issues with Hoarding & Squalor
Mar 21, 2024 12:30 - Mar 21, 2024 16:00
Mental Health
Community Housing
20
Mar
Managing Unreasonable Complainant Conduct
Mar 20, 2024 12:30 - Mar 20, 2024 15:30
Customer Service
Tenancy Management
20
Mar
Community Development in Housing: A framework to Guide Change
Mar 20, 2024 10:00 - Mar 20, 2024 13:00
Community Housing
Customer Service
Tenancy Management
19
Mar
Having Money Conversations with Tenants
Mar 19, 2024 12:30 - Mar 19, 2024 15:30
Customer Service
Tenancy Management
18
Mar
Routine Inspections in Community Housing
Mar 18, 2024 12:30 - Mar 18, 2024 15:00
Communication
Tenancy Management
14
Mar
Trauma-Informed Tenancy Practice
Mar 14, 2024 12:30 - Mar 14, 2024 15:30
Mental Health
Community Housing
13
Mar
Handling Crisis Calls for Frontline Housing Staff
Mar 13, 2024 13:00 - Mar 13, 2024 16:00
Community Housing
Customer Service
Tenancy Management
13
Mar
Dealing with Complex & Difficult Behaviours & Situations Part 1
Mar 13, 2024 12:30 - Mar 13, 2024 15:30
Customer Service
Tenancy Management
12
Mar
Rent Setting and Rent Reviews in Community Housing
Mar 12, 2024 12:30 - Mar 12, 2024 15:00
Communication
Tenancy Management
07
Mar
Having Difficult Conversations
Mar 7, 2024 12:30 - Mar 7, 2024 15:30
Customer Service
Tenancy Management
06
Mar
LIFT: Developing Strong Supervisors
Mar 6, 2024 13:00 - Mar 6, 2024 16:00
Community Housing
Leadership and Management
05
Mar
Managing Service Complaints in Community Housing
Mar 5, 2024 12:30 - Mar 5, 2024 15:30
Customer Service
Tenancy Management
04
Mar
ahi: NSW Branch 2024 International Women's Day Breakfast
Mar 4, 2024 08:30 - Mar 4, 2024 11:30
Strangers' Restaurant, NSW Parliament, Sydney, NSW, Australia
29
Feb
Time Management & Personal Organisation
Feb 29, 2024 12:30 - Feb 29, 2024 15:30
Online Workshop
Communication
28
Feb
Reading People & Adapting Your Communication
Feb 28, 2024 12:30 - Feb 28, 2024 15:30
Communication
Leadership and Management
27
Feb
ahi: Social & Affordable Housing Industry Induction
Feb 27, 2024 12:30 - Feb 27, 2024 15:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
22
Feb
Case Notes & Record Keeping
Feb 22, 2024 12:30 - Feb 22, 2024 15:30
Communication
Tenancy Management
21
Feb
Managing Issues with Hoarding & Squalor
Feb 21, 2024 09:30 - Feb 21, 2024 13:00
Mental Health
Community Housing
20
Feb
Managing Neighbour Nuisance Complaints
Feb 20, 2024 12:30 - Feb 20, 2024 15:30
Customer Service
Tenancy Management
15
Feb
Communicating with Assertiveness & Confidence
Feb 15, 2024 12:30 - Feb 15, 2024 15:30
Communication
Leadership and Management
14
Feb
Psychological First Aid: Community Housing in times of Crisis
Feb 14, 2024 12:30 - Feb 14, 2024 15:30
Mental Health
Community Housing
Tenancy Management
14
Feb
Privacy & Confidentiality in Community Housing
Feb 14, 2024 10:00 - Feb 14, 2024 13:30
Communication
Customer Service
Tenancy Management
08
Feb
Understanding Tenant Welfare Checks
Feb 8, 2024 12:30 - Feb 8, 2024 15:00
Community Housing
Customer Service
Tenancy Management
07
Feb
Privacy & Confidentiality in Community Housing
Feb 7, 2024 12:30 - Feb 7, 2024 16:00
Communication
Customer Service
Tenancy Management
29
Jan
ahi: Social & Affordable Housing Industry Induction
Jan 29, 2024 12:30 - Jan 29, 2024 15:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
12
Dec
Managing Issues with Hoarding & Squalor
Dec 12, 2023 10:00 - Dec 12, 2023 13:30
Mental Health
Community Housing
12
Dec
Positive Customer Service for Housing Professionals
Dec 12, 2023 09:30 - Dec 12, 2023 12:30
Community Housing
Customer Service
07
Dec
Understanding Professional Boundaries
Dec 7, 2023 12:30 - Dec 7, 2023 15:30
Customer Service
Tenancy Management
07
Dec
ahi: SA Branch End of Year Breakfast
Dec 7, 2023 08:00 - Dec 7, 2023 10:00
The Lion Hotel, North Adelaide, SA, Australia
Affordable Housing
Community Housing
Networking Event
06
Dec
Dealing with Complex & Difficult Behaviours & Situations Part 1
Dec 6, 2023 12:30 - Dec 6, 2023 15:30
Customer Service
Tenancy Management
05
Dec
Case Notes & Record Keeping
Dec 5, 2023 12:30 - Dec 5, 2023 15:00
Communication
Tenancy Management
30
Nov
Rent Setting and Rent Reviews in Community Housing
Nov 30, 2023 12:30 - Nov 30, 2023 14:30
Communication
Tenancy Management
29
Nov
LIFT: Developing Strong Supervisors
Nov 29, 2023 12:30 - Nov 29, 2023 15:30
Community Housing
Leadership and Management
29
Nov
ahi: Victorian Branch Breakfast Networking Meeting
Nov 29, 2023 07:45 - Nov 29, 2023 09:15
Upstairs at Urban Deli Cafe, Melbourne, Victoria, Australia
Affordable Housing
Community Housing
Networking Event
27
Nov
ahi: Social & Affordable Housing Industry Induction
Nov 27, 2023 12:00 - Nov 27, 2023 15:00
Affordable Housing
Community Housing
Industry Induction
Public Housing
24
Nov
Handling Crisis Calls for Frontline Housing Staff
Nov 24, 2023 13:00 - Nov 24, 2023 16:00
Community Housing
Customer Service
Tenancy Management
23
Nov
ahi: Vic Branch End of Year Networking Event
Nov 23, 2023 17:30 - Nov 23, 2023 19:30
Sensum Offices, Melbourne, Victoria, Australia
Affordable Housing
Community Housing
Networking Event
23
Nov
Tenancy Management in Community Housing Training Program
Nov 23, 2023 12:30 - Dec 13, 2023 15:30
Customer Service
Tenancy Management
Complaints Management
Vacancy Management
Rent Setting & Rent Reviews
Inspections
Arrears Management
Social Housing Introduction
22
Nov
Understanding Tenant Welfare Checks
Nov 22, 2023 12:30 - Nov 22, 2023 14:30
Community Housing
Customer Service
Tenancy Management
21
Nov
Introduction to the Residential Tenancies Act in Victoria
Nov 21, 2023 12:30 - Nov 21, 2023 16:30
Communication
Tenancy Management
16
Nov
Rent Setting and Rent Reviews in Community Housing
Nov 16, 2023 09:30 - Nov 16, 2023 12:00
Communication
Tenancy Management
15
Nov
Understanding Tenant Welfare Checks
Nov 15, 2023 12:30 - Nov 15, 2023 14:30
Community Housing
Customer Service
Tenancy Management
14
Nov
Clear Business Writing Skills
Nov 14, 2023 12:30 - Nov 14, 2023 15:30
Communication
Customer Service
09
Nov
Effective Leadership in Social Housing
Nov 9, 2023 12:30 - Nov 9, 2023 15:30
Communication
Leadership and Management
08
Nov
Managing Issues with Hoarding & Squalor
Nov 8, 2023 09:30 - Nov 8, 2023 13:00
Mental Health
Community Housing
02
Nov
Trauma-Informed Tenancy Practice
Nov 2, 2023 12:30 - Nov 2, 2023 15:30
Mental Health
Community Housing
01
Nov
Having Money Conversations with Tenants
Nov 1, 2023 12:30 - Nov 1, 2023 15:30
Customer Service
Tenancy Management
31
Oct
Introduction to the Residential Tenancies Act in NSW
Oct 31, 2023 12:30 - Oct 31, 2023 16:30
Communication
Tenancy Management
31
Oct
Mental Health First Aid
Oct 31, 2023 10:30 - Nov 1, 2023 13:00
Mental Health
Community Housing
30
Oct
Applying Nudge Theory
Oct 30, 2023 12:30 - Oct 30, 2023 16:30
Customer Service
Tenancy Management
26
Oct
Building Resilience & Refilling the Tank
Oct 26, 2023 12:30 - Oct 26, 2023 15:30
Mental Health
Communication
Leadership and Management
25
Oct
Privacy & Confidentiality in Community Housing
Oct 25, 2023 12:30 - Oct 25, 2023 15:30
Communication
Customer Service
Tenancy Management
24
Oct
Preventing Debt & Recovering Arrears
Oct 24, 2023 12:30 - Oct 24, 2023 15:30
Customer Service
Tenancy Management
19
Oct
ahi: Social & Affordable Housing Industry Induction
Oct 19, 2023 12:30 - Oct 19, 2023 15:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
19
Oct
Positive Customer Service for Housing Professionals
Oct 19, 2023 09:30 - Oct 19, 2023 12:30
Community Housing
Customer Service
18
Oct
Managing Issues with Hoarding & Squalor
Oct 18, 2023 12:30 - Oct 18, 2023 16:00
Mental Health
Community Housing
12
Oct
ahi: Annual General Meeting - 2023
Oct 12, 2023 16:30 - Oct 12, 2023 17:30
McCullough Robertson Lawyers, Brisbane City, QLD, Australia
11
Oct
Time Management & Personal Organisation
Oct 11, 2023 12:30 - Oct 11, 2023 15:30
Online Workshop
Communication
10
Oct
ahi: Brighter Future Awards - Gala Dinner
Oct 10, 2023 19:30 - Oct 10, 2023 22:30
Brisbane Convention & Exhibition Centre, South Brisbane, QLD, Australia
04
Oct
Handling Crisis Calls for Frontline Housing Staff
Oct 4, 2023 12:30 - Oct 4, 2023 15:30
Community Housing
Customer Service
Tenancy Management
28
Sep
Accidental Counsellor
Sep 28, 2023 09:30 - Sep 28, 2023 13:30
Community Housing
Tenancy Management
27
Sep
Having Performance Conversations
Sep 27, 2023 10:00 - Sep 27, 2023 13:00
Communication
Leadership and Management
21
Sep
LIFT: Developing Strong Supervisors
Sep 21, 2023 10:00 - Sep 21, 2023 13:00
Community Housing
Leadership and Management
20
Sep
NSW ahi: Branch Buzz Event
Sep 20, 2023 17:00 - Sep 20, 2023 20:00
Upstairs at The Hive Bar, Erskineville, New South Wales, Australia
Affordable Housing
Community Housing
Networking Event
20
Sep
Communicating with Assertiveness & Confidence
Sep 20, 2023 12:30 - Sep 20, 2023 15:30
Communication
Leadership and Management
19
Sep
Managing Unreasonable Complainant Conduct
Sep 19, 2023 12:30 - Sep 19, 2023 15:30
Customer Service
Tenancy Management
15
Sep
ahi: NZ Branch Brighter Future Awards & Networking Event
Sep 15, 2023 16:00 - Sep 15, 2023 18:00
St.Andrews on the Terrace, Wellington, New Zealand
14
Sep
Managing Issues with Hoarding & Squalor
Sep 14, 2023 09:30 - Sep 14, 2023 13:00
Mental Health
Community Housing
13
Sep
Tenancy Management in Community Housing Training Program
Sep 13, 2023 12:30 - Oct 5, 2023 15:30
Customer Service
Tenancy Management
Complaints Management
Vacancy Management
Rent Setting & Rent Reviews
Inspections
Arrears Management
Social Housing Introduction
13
Sep
Dealing with Complex & Difficult Behaviours & Situations Part 2
Sep 13, 2023 10:00 - Sep 13, 2023 13:00
Customer Service
Tenancy Management
12
Sep
Rent Setting and Rent Reviews in Community Housing
Sep 12, 2023 12:30 - Sep 12, 2023 14:30
Communication
Tenancy Management
07
Sep
ahi: Brighter Future Awards - SA/NT
Sep 7, 2023 18:00 - Sep 7, 2023 20:30
The Lion Hotel, North Adelaide, SA, Australia
07
Sep
Having Difficult Conversations
Sep 7, 2023 12:30 - Sep 7, 2023 15:30
Customer Service
Tenancy Management
06
Sep
Routine Inspections in Community Housing
Sep 6, 2023 12:30 - Sep 6, 2023 14:30
Communication
Tenancy Management
05
Sep
Managing Service Complaints in Community Housing
Sep 5, 2023 12:30 - Sep 5, 2023 15:30
Customer Service
Tenancy Management
05
Sep
Understanding Tenant Welfare Checks
Sep 5, 2023 12:30 - Sep 5, 2023 14:30
Community Housing
Customer Service
Tenancy Management
31
Aug
ahi: Vic Branch Networking Drinks
Aug 31, 2023 17:30 - Aug 31, 2023 19:30
Sensum Offices, Melbourne, Victoria, Australia
Affordable Housing
Community Housing
Networking Event
30
Aug
Dealing with Complex & Difficult Behaviours & Situations Part 1
Aug 30, 2023 10:00 - Aug 30, 2023 13:00
Customer Service
Tenancy Management
24
Aug
ahi: Brighter Future Awards - QLD
Aug 24, 2023 08:00 - Aug 24, 2023 10:00
The Inchcolm by Ovolo (The Charleston Room), Spring Hill, Qld, Australia
23
Aug
Understanding Tenant Welfare Checks
Aug 23, 2023 12:30 - Aug 23, 2023 14:30
Community Housing
Customer Service
Tenancy Management
23
Aug
Reading People & Adapting Your Communication
Aug 23, 2023 10:00 - Aug 23, 2023 13:00
Communication
Leadership and Management
22
Aug
Managing Neighbour Nuisance Complaints
Aug 22, 2023 12:30 - Aug 22, 2023 15:30
Customer Service
Tenancy Management
17
Aug
ahi: Social & Affordable Housing Industry Induction
Aug 17, 2023 10:00 - Aug 17, 2023 13:00
Affordable Housing
Community Housing
Industry Induction
Public Housing
15
Aug
Case Notes & Record Keeping
Aug 15, 2023 12:30 - Aug 15, 2023 15:30
Communication
Tenancy Management
10
Aug
ahi: SA Branch Quiz Night recognising Homelessness Week
Aug 10, 2023 18:00 - Aug 10, 2023 21:00
Plant 4 Bowden, Bowden, SA, Australia
Affordable Housing
Community Housing
Networking Event
10
Aug
Understanding Professional Boundaries
Aug 10, 2023 12:30 - Aug 10, 2023 15:30
Communication
Customer Service
Tenancy Management
09
Aug
It's time to end Homelessness in NSW
Aug 9, 2023 08:15 - Aug 9, 2023 12:00
Strangers' Restaurant, NSW Parliament, Sydney, NSW, Australia
Aboriginal Housing
Specialist Homelessness Services
Affordable & Community Housing
08
Aug
Mental Health First Aid
Aug 8, 2023 12:30 - Aug 9, 2023 15:00
Mental Health
Community Housing
03
Aug
ahi: Brighter Future Awards - WA
Aug 3, 2023 15:00 - Aug 3, 2023 17:00
Doubletree by Hilton Perth Northbridge, Perth, WA, Australia
02
Aug
Having Money Conversations with Tenants
Aug 2, 2023 12:30 - Aug 2, 2023 15:30
Customer Service
Tenancy Management
02
Aug
ahi: Victorian Branch Breakfast Event
Aug 2, 2023 07:45 - Aug 2, 2023 09:30
Urban Deli, Melbourne, Victoria, Australia
Affordable Housing
Community Housing
Networking Event
01
Aug
Managing Issues with Hoarding & Squalor
Aug 1, 2023 13:00 - Aug 1, 2023 16:30
Mental Health
Community Housing
25
Jul
Handling Crisis Calls for Frontline Housing Staff
Jul 25, 2023 10:00 - Jul 25, 2023 13:00
Community Housing
Customer Service
Tenancy Management
20
Jul
ahi: Brighter Future Awards - VIC/TAS
Jul 20, 2023 17:45 - Jul 20, 2023 20:15
Vibe Hotel Melbourne, Melbourne, NSW, Australia
19
Jul
Effective Leadership in Social Housing
Jul 19, 2023 10:00 - Jul 19, 2023 13:00
Communication
Leadership and Management
18
Jul
Accidental Counsellor
Jul 18, 2023 09:30 - Jul 18, 2023 13:30
Community Housing
Tenancy Management
13
Jul
ahi: Brighter Future Awards - NSW/ACT
Jul 13, 2023 17:45 - Jul 13, 2023 20:00
Rydges World Square (Ballroom 2), Sydney, NSW, Australia
05
Jul
Undertaking Tenant Welfare Checks
Jul 5, 2023 12:30 - Jul 5, 2023 14:30
Community Housing
Customer Service
Tenancy Management
04
Jul
Privacy & Confidentiality in Community Housing
Jul 4, 2023 12:30 - Jul 4, 2023 15:30
Communication
Customer Service
Tenancy Management
29
Jun
Dealing with Complex & Difficult Behaviours & Situations Part 2
Jun 29, 2023 12:30 - Jun 29, 2023 15:30
Customer Service
Tenancy Management
28
Jun
ahi: Social & Affordable Housing Industry Induction
Jun 28, 2023 12:30 - Jun 28, 2023 15:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
22
Jun
Clear Business Writing Skills
Jun 22, 2023 12:30 - Jun 22, 2023 15:30
Communication
Customer Service
21
Jun
Understanding Professional Boundaries
Jun 21, 2023 12:30 - Jun 21, 2023 15:30
Communication
Customer Service
Tenancy Management
20
Jun
Dealing with Complex & Difficult Behaviours & Situations Part 1
Jun 20, 2023 10:00 - Jun 20, 2023 13:00
Customer Service
Tenancy Management
15
Jun
ahi: Qld Branch Networking Event
Jun 15, 2023 16:00 - Jun 15, 2023 18:00
BHC Boardroom, Brisbane City, Qld, Australia
14
Jun
Achieving Positive Outcomes Through Change
Jun 14, 2023 12:30 - Jun 14, 2023 15:30
Leadership
Communication
08
Jun
Communicating with Assertiveness & Confidence
Jun 8, 2023 09:30 - Jun 8, 2023 12:30
Communication
Leadership and Management
01
Jun
Managing Service Complaints in Community Housing
Jun 1, 2023 12:30 - Jun 1, 2023 15:30
Customer Service
Tenancy Management
31
May
Having Performance Conversations
May 31, 2023 12:30 - May 31, 2023 15:30
Communication
Leadership and Management
30
May
Managing Issues with Hoarding & Squalor
May 30, 2023 10:00 - May 30, 2023 13:30
Mental Health
Community Housing
25
May
Dealing with Complex & Difficult Behaviours & Situations Part 1
May 25, 2023 09:30 - May 25, 2023 12:30
Customer Service
Tenancy Management
24
May
ahi: Social & Affordable Housing Industry Induction
May 24, 2023 10:00 - May 24, 2023 13:00
Affordable Housing
Community Housing
Industry Induction
Public Housing
23
May
Customer Service - Making a Difference
May 23, 2023 10:00 - May 23, 2023 15:00
Customer Service
Tenancy Management
18
May
Managing Unreasonable Complainant Conduct
May 18, 2023 12:30 - May 18, 2023 15:30
Customer Service
Tenancy Management
17
May
Tenancy Management in Community Housing Training Program
May 17, 2023 12:30 - Jun 15, 2023 15:00
Customer Service
Tenancy Management
Complaints Management
Vacancy Management
Rent Setting & Rent Reviews
Inspections
Arrears Management
Social Housing Introduction
16
May
Privacy & Confidentiality in Community Housing
May 16, 2023 12:30 - May 16, 2023 15:30
Communication
Customer Service
Tenancy Management
16
May
Accidental Counsellor
May 16, 2023 09:00 - May 16, 2023 13:00
Community Housing
Tenancy Management
11
May
Building Resilience & Refilling the Tank
May 11, 2023 12:30 - May 11, 2023 15:30
Mental Health
Communication
Leadership and Management
10
May
Applying Nudge Theory
May 10, 2023 12:30 - May 10, 2023 16:30
Customer Service
Tenancy Management
09
May
Mental Health First Aid
May 9, 2023 13:00 - May 11, 2023 15:30
Mental Health
Community Housing
04
May
ahi: Vic Branch Networking Event
May 4, 2023 17:30 - May 4, 2023 19:30
Transport Bar (Glasshouse area), Melbourne, Victoria, Australia
Affordable Housing
Community Housing
Networking Event
04
May
Case Notes & Record Keeping
May 4, 2023 12:30 - May 4, 2023 15:00
Communication
Tenancy Management
03
May
Managing Neighbour Nuisance Complaints
May 3, 2023 12:30 - May 3, 2023 15:30
Customer Service
Tenancy Management
02
May
Trauma-Informed Tenancy Practice
May 2, 2023 12:30 - May 2, 2023 15:30
Mental Health
Community Housing
27
Apr
Time Management & Personal Organisation
Apr 27, 2023 12:30 - Apr 27, 2023 15:30
Online Workshop
Communication
20
Apr
Having Difficult Conversations
Apr 20, 2023 12:30 - Apr 20, 2023 15:30
Customer Service
Tenancy Management
19
Apr
ahi: Victorian Branch Community Housing Worker Coffee Morning
Apr 19, 2023 08:00 - Apr 19, 2023 09:30
Urban Deli, Melbourne, Victoria, Australia
Affordable Housing
Community Housing
Networking Event
18
Apr
ahi: Social & Affordable Housing Industry Induction
Apr 18, 2023 10:00 - Apr 18, 2023 13:00
Affordable Housing
Community Housing
Industry Induction
Public Housing
06
Apr
Reading People & Adapting Your Communication
Apr 6, 2023 12:30 - Apr 6, 2023 15:30
Communication
Leadership and Management
06
Apr
Undertaking Tenant Welfare Checks
Apr 6, 2023 12:30 - Apr 6, 2023 14:30
Community Housing
Customer Service
Tenancy Management
05
Apr
Preventing Debt & Recovering Arrears
Apr 5, 2023 12:30 - Apr 5, 2023 15:30
Customer Service
Tenancy Management
04
Apr
Privacy & Confidentiality in Community Housing
Apr 4, 2023 12:30 - Apr 4, 2023 15:30
Communication
Customer Service
Tenancy Management
30
Mar
ahi: Qld Branch Networking Event
Mar 30, 2023 16:00 - Mar 30, 2023 18:00
BHC Boardroom, Brisbane City, Qld, Australia
30
Mar
Effective Leadership in Social Housing
Mar 30, 2023 12:30 - Mar 30, 2023 15:30
Communication
Leadership and Management
29
Mar
Managing Issues with Hoarding & Squalor
Mar 29, 2023 11:30 - Mar 29, 2023 15:00
Mental Health
Community Housing
28
Mar
ahi: Social & Affordable Housing Industry Induction
Mar 28, 2023 12:30 - Mar 28, 2023 15:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
22
Mar
Having Money Conversations with Tenants
Mar 22, 2023 12:30 - Mar 22, 2023 15:30
Customer Service
Tenancy Management
16
Mar
Handling Crisis Calls for Frontline Housing Staff
Mar 16, 2023 12:30 - Mar 16, 2023 15:30
Community Housing
Customer Service
Tenancy Management
15
Mar
Communicating with Assertiveness & Confidence
Mar 15, 2023 12:30 - Mar 15, 2023 15:30
Communication
Leadership and Management
09
Mar
Managing Service Complaints in Community Housing
Mar 9, 2023 12:30 - Mar 9, 2023 15:30
Customer Service
Tenancy Management
08
Mar
Understanding Professional Boundaries
Mar 8, 2023 09:30 - Mar 8, 2023 12:30
Communication
Customer Service
Tenancy Management
07
Mar
Clear Business Writing Skills
Mar 7, 2023 12:30 - Mar 7, 2023 15:30
Communication
Customer Service
07
Mar
ahi: NSW Branch - International Women's Day Breakfast
Mar 7, 2023 08:45 - Mar 7, 2023 11:30
Vibe Hotel Sydney, Sydney, NSW, Australia
23
Feb
Dealing with Complex & Difficult Behaviours & Situations Part 1
Feb 23, 2023 12:30 - Feb 23, 2023 15:30
Customer Service
Tenancy Management
22
Feb
Tenancy Management in Community Housing Training Program
Feb 22, 2023 12:30 - Mar 23, 2023 15:00
Customer Service
Tenancy Management
Complaints Management
Vacancy Management
Rent Setting & Rent Reviews
Inspections
Arrears Management
Social Housing Introduction
09
Feb
Case Notes & Record Keeping
Feb 9, 2023 12:30 - Feb 9, 2023 15:00
Communication
Tenancy Management
08
Feb
Preventing Debt & Recovering Arrears
Feb 8, 2023 12:30 - Feb 8, 2023 15:30
Customer Service
Tenancy Management
01
Feb
ahi: Social & Affordable Housing Industry Induction
Feb 1, 2023 12:30 - Feb 1, 2023 15:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
15
Dec
ahi: Vic Branch End of Year Networking Event
Dec 15, 2022 17:30 - Dec 15, 2022 20:00
Transport Bar (Glasshouse area), Melbourne, Victoria, Australia
Affordable Housing
Community Housing
Networking Event
07
Dec
ahi: SA Branch End of Year Celebration
Dec 7, 2022 15:00 - Dec 7, 2022 19:00
Lady Daly Hotel, Hindmarsh, SA, Australia
Affordable Housing
Community Housing
Networking Event
07
Dec
Having Money Conversations with Tenants
Dec 7, 2022 13:30 - Dec 7, 2022 16:30
Customer Service
Tenancy Management
06
Dec
ahi: Social & Affordable Housing Industry Induction
Dec 6, 2022 12:30 - Dec 6, 2022 15:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
06
Dec
Applying Nudge Theory
Dec 6, 2022 11:30 - Dec 6, 2022 15:30
Customer Service
Tenancy Management
01
Dec
Effective Leadership in Social Housing
Dec 1, 2022 12:30 - Dec 1, 2022 15:30
Communication
Leadership and Management
24
Nov
ahi: Annual General Meeting - ONLINE ONLY
Nov 24, 2022 17:00 - Nov 24, 2022 18:00
24
Nov
ahi: Annual General Meeting - Face-to-face Event
Nov 24, 2022 17:00 - Nov 24, 2022 19:00
Rydges Sydney Central, Surry Hills, New South Wales, Australia
24
Nov
Managing Unreasonable Complainant Conduct
Nov 24, 2022 13:30 - Nov 24, 2022 16:30
Customer Service
Tenancy Management
23
Nov
Clear Business Writing Skills
Nov 23, 2022 13:30 - Nov 23, 2022 16:30
Communication
Customer Service
17
Nov
Communicating with Assertiveness & Confidence
Nov 17, 2022 12:30 - Nov 17, 2022 15:30
Communication
Leadership and Management
15
Nov
Achieving Positive Outcomes Through Change
Nov 15, 2022 12:30 - Nov 15, 2022 15:30
Leadership
Communication
10
Nov
Having Difficult Conversations
Nov 10, 2022 13:30 - Nov 10, 2022 16:30
Customer Service
Tenancy Management
10
Nov
ahi: Social & Affordable Housing Industry Induction
Nov 10, 2022 12:30 - Nov 10, 2022 15:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
09
Nov
Preventing Debt & Recovering Arrears
Nov 9, 2022 13:30 - Nov 9, 2022 16:30
Customer Service
Tenancy Management
08
Nov
Negotiating Win-Win Outcomes
Nov 8, 2022 12:30 - Nov 8, 2022 15:30
Communication
Leadership and Management
07
Nov
ahi: Victorian Branch Member Expression of Interest
Nov 7, 2022 08:00 - Nov 16, 2022 12:00
03
Nov
Building Resilience & Refilling the Tank
Nov 3, 2022 12:30 - Nov 3, 2022 15:30
Mental Health
Communication
Leadership and Management
02
Nov
NSW ahi: Branch Buzz Event
Nov 2, 2022 17:30 - Nov 2, 2022 19:30
Upstairs at The Hive Bar, Erskineville, New South Wales, Australia
Affordable Housing
Community Housing
Networking Event
27
Oct
Managing Neighbour Nuisance Complaints
Oct 27, 2022 12:30 - Oct 27, 2022 15:30
Customer Service
Tenancy Management
26
Oct
Managing Service Complaints in Community Housing
Oct 26, 2022 12:30 - Oct 26, 2022 15:30
Customer Service
Tenancy Management
26
Oct
Accidental Counsellor
Oct 26, 2022 11:30 - Oct 26, 2022 15:30
Community Housing
Tenancy Management
25
Oct
Having Performance Conversations
Oct 25, 2022 12:30 - Oct 25, 2022 15:30
Communication
Leadership and Management
20
Oct
Trauma-Informed Tenancy Practice
Oct 20, 2022 12:30 - Oct 20, 2022 15:30
Mental Health
Community Housing
18
Oct
Reading People & Adapting Your Communication
Oct 18, 2022 12:30 - Oct 18, 2022 15:30
Communication
Leadership and Management
17
Oct
Asset Management Roadshow Wrap Up Webinar
Oct 17, 2022 11:00 - Oct 17, 2022 13:00
Community Housing
Free Webinar
Aboriginal Housing
Asset Management
13
Oct
Case Notes & Record Keeping
Oct 13, 2022 12:30 - Oct 13, 2022 15:00
Communication
Tenancy Management
06
Oct
Handling Crisis Calls for Frontline Housing Staff
Oct 6, 2022 12:30 - Oct 6, 2022 15:30
Community Housing
Customer Service
Tenancy Management
04
Oct
Dealing with Complex & Difficult Behaviours & Situations Part 2
Oct 4, 2022 10:00 - Oct 4, 2022 13:00
Customer Service
Tenancy Management
29
Sep
Managing Issues with Hoarding & Squalor
Sep 29, 2022 11:30 - Sep 29, 2022 15:00
Mental Health
Community Housing
28
Sep
ahi: Social & Affordable Housing Industry Induction
Sep 28, 2022 09:30 - Sep 28, 2022 12:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
26
Sep
Practice Communities : Sustainable Futures
Sep 26, 2022 13:00 - Sep 26, 2022 14:30
22
Sep
Having Difficult Conversations (CXLD due to Queen's passing PH)
Sep 22, 2022 10:30 - Sep 22, 2022 13:30
Customer Service
Tenancy Management
21
Sep
CXLD - Managing Unreasonable Complainant Conduct
Sep 21, 2022 10:30 - Sep 21, 2022 13:30
Customer Service
Tenancy Management
20
Sep
Dealing with Complex & Difficult Behaviours & Situations Part 1
Sep 20, 2022 10:00 - Sep 20, 2022 13:00
Customer Service
Tenancy Management
15
Sep
Understanding Professional Boundaries
Sep 15, 2022 12:30 - Sep 15, 2022 15:30
Communication
Customer Service
Tenancy Management
13
Sep
Communicating with Assertiveness & Confidence
Sep 13, 2022 12:30 - Sep 13, 2022 15:30
Communication
Leadership and Management
08
Sep
CXLD - Having Money Conversations with Tenants
Sep 8, 2022 10:30 - Sep 8, 2022 13:30
Customer Service
Tenancy Management
08
Sep
Time Management & Personal Organisation
Sep 8, 2022 10:00 - Sep 8, 2022 13:00
Online Workshop
Communication
07
Sep
Preventing Debt & Recovering Arrears
Sep 7, 2022 10:30 - Sep 7, 2022 13:30
Customer Service
Tenancy Management
06
Sep
Effective Leadership in Social Housing
Sep 6, 2022 10:00 - Sep 6, 2022 13:00
Communication
Leadership and Management
31
Aug
Applying Nudge Theory
Aug 31, 2022 10:00 - Aug 31, 2022 14:00
Customer Service
Tenancy Management
30
Aug
CXLD - Problem Solving Skills & The Six Thinking Hats in Housing
Aug 30, 2022 10:00 - Aug 30, 2022 13:00
Communication
Leadership and Management
26
Aug
Emotionally Agile Leadership
Aug 26, 2022 10:00 - Aug 26, 2022 13:00
Psychology
Leadership and Management
24
Aug
Managing Neighbour Nuisance Complaints
Aug 24, 2022 13:30 - Aug 24, 2022 16:30
Customer Service
Tenancy Management
18
Aug
Clear Business Writing Skills
Aug 18, 2022 13:30 - Aug 18, 2022 16:30
Communication
Customer Service
18
Aug
CXLD - Working Positively in a Changing Environment
Aug 18, 2022 10:00 - Aug 18, 2022 13:00
Leadership
Communication
17
Aug
Case Notes & Record Keeping
Aug 17, 2022 13:30 - Aug 17, 2022 16:00
Communication
Tenancy Management
16
Aug
CXLD - Asset Management Masterclass - Perth
Aug 16, 2022 08:30 - Aug 16, 2022 12:00
Doubletree by Hilton Perth Northbridge, Northbridge, WA, Australia
Affordable Housing
Community Housing
Networking Event
16
Aug
CXLD - Reading People & Adapting Your Communication
Aug 16, 2022 10:00 - Aug 16, 2022 13:00
Communication
Leadership and Management
11
Aug
Asset Management Masterclass - Brisbane
Aug 11, 2022 08:30 - Aug 11, 2022 12:00
McCullough Robertson Lawyers, Brisbane, QLD, Australia
Affordable Housing
Community Housing
Networking Event
05
Aug
Asset Management Masterclass - Melbourne
Aug 5, 2022 08:30 - Aug 5, 2022 12:00
Vibe Hotel Melbourne, Melbourne, Victoria, Australia
Affordable Housing
Community Housing
Networking Event
04
Aug
ahi: Social & Affordable Housing Industry Induction
Aug 4, 2022 09:30 - Aug 4, 2022 12:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
28
Jul
CXLD - Trauma-Informed Tenancy Practice
Jul 28, 2022 10:00 - Jul 28, 2022 13:00
Mental Health
Community Housing
27
Jul
Managing Service Complaints in Community Housing
Jul 27, 2022 13:30 - Jul 27, 2022 16:30
Customer Service
Tenancy Management
26
Jul
CXLD - Managing Issues with Hoarding & Squalor
Jul 26, 2022 10:00 - Jul 26, 2022 13:30
Mental Health
Community Housing
25
Jul
CXLD - Dealing with Complex & Difficult Behaviours & Situations Part 1
Jul 25, 2022 12:30 - Jul 25, 2022 15:30
Customer Service
Tenancy Management
21
Jul
Having Money Conversations with Tenants
Jul 21, 2022 13:30 - Jul 21, 2022 16:30
Customer Service
Tenancy Management
20
Jul
CXLD - Preventing Debt & Recovering Arrears
Jul 20, 2022 13:30 - Jul 20, 2022 16:30
Customer Service
Tenancy Management
12
Jul
Practice Communities : Future of Human Resourcing
Jul 12, 2022 13:00 - Jul 12, 2022 14:30
06
Jul
Communicating with Assertiveness & Confidence
Jul 6, 2022 10:00 - Jul 6, 2022 12:00
Communication
Leadership and Management
05
Jul
Asset Management Masterclass - Auckland
Jul 5, 2022 08:30 - Jul 5, 2022 12:00
Te Mahurehure Cultural Marae Conference Centre, Pt. Chevalier, Auckland, New Zealand
Affordable Housing
Community Housing
Networking Event
30
Jun
Sustainability & the energy market for social housing providers and tenants
Jun 30, 2022 17:00 - Jun 30, 2022 19:00
Duke of Brunswick Hotel (Coleridge Room), Adelaide, South Australia, Australia
Affordable Housing
Community Housing
Networking Event
29
Jun
Dealing with Mental Health Critical Incidents in the Workplace
Jun 29, 2022 13:00 - Jun 29, 2022 15:30
Mental Health
Community Housing
Governance
Industry Induction
Leadership and Management
29
Jun
Building Resilience & Refilling the Tank
Jun 29, 2022 10:00 - Jun 29, 2022 13:00
Mental Health
Communication
Leadership and Management
28
Jun
Regional, Rural & Remote Housing Summit
Jun 28, 2022 13:00 - Jun 28, 2022 16:30
Communication
Leadership and Management
27
Jun
Practice Communities : Sustainable Futures
Jun 27, 2022 13:00 - Jun 27, 2022 14:30
24
Jun
Having Performance Conversations
Jun 24, 2022 10:00 - Jun 24, 2022 12:30
Communication
Leadership and Management
22
Jun
Case Notes & Record Keeping
Jun 22, 2022 13:30 - Jun 22, 2022 16:00
Communication
Tenancy Management
22
Jun
Accidental Counsellor
Jun 22, 2022 09:00 - Jun 22, 2022 13:00
Community Housing
Tenancy Management
21
Jun
Organisational Wellbeing for Leaders
Jun 21, 2022 09:00 - Jun 21, 2022 11:30
Wellbeing
Leadership and Management
20
Jun
Asset Management Masterclass - Sydney
Jun 20, 2022 08:30 - Jun 20, 2022 12:00
Rydges Sydney Central (Oxford 1), Surry Hills, NSW, Australia
Affordable Housing
Community Housing
Networking Event
16
Jun
Trauma-Informed Tenancy Practice
Jun 16, 2022 10:00 - Jun 16, 2022 13:00
Mental Health
Community Housing
15
Jun
Handling Crisis Calls for Frontline Housing Staff
Jun 15, 2022 13:00 - Jun 15, 2022 16:00
Community Housing
Customer Service
Tenancy Management
09
Jun
Preventing Debt & Recovering Arrears
Jun 9, 2022 13:30 - Jun 9, 2022 16:30
Customer Service
Tenancy Management
08
Jun
Managing Neighbour Nuisance Complaints
Jun 8, 2022 13:30 - Jun 8, 2022 16:30
Customer Service
Tenancy Management
08
Jun
Brighter Future Awards
Jun 8, 2022 13:00 - Jun 8, 2022 14:30
08
Jun
ahi: Brighter Future Australasian Awards & QLD Branch Networking Event
Jun 8, 2022 13:00 - Jun 8, 2022 16:00
Brisbane Housing Company Limited, Brisbane, Queensland, Australia
Affordable Housing
Community Housing
Networking Event
07
Jun
Time Management & Personal Organisation
Jun 7, 2022 13:00 - Jun 7, 2022 16:00
Online Workshop
Communication
02
Jun
Mental Health Obligations for Executives
Jun 2, 2022 12:00 - Jun 2, 2022 14:00
Mental Health
Community Housing
Governance
Industry Induction
Leadership and Management
01
Jun
Effective Leadership in Social Housing
Jun 1, 2022 13:00 - Jun 1, 2022 15:00
Communication
Leadership and Management
01
Jun
Managing Issues with Hoarding & Squalor
Jun 1, 2022 10:00 - Jun 1, 2022 13:30
Mental Health
Community Housing
31
May
Managing Service Complaints in Community Housing
May 31, 2022 13:30 - May 31, 2022 16:30
Customer Service
Tenancy Management
30
May
Working Positively in a Changing Environment
May 30, 2022 12:30 - May 30, 2022 14:30
Leadership
Communication
26
May
Having Money Conversations with Tenants
May 26, 2022 13:30 - May 26, 2022 16:30
Customer Service
Tenancy Management
25
May
Managing Unreasonable Complainant Conduct
May 25, 2022 13:30 - May 25, 2022 16:30
Customer Service
Tenancy Management
24
May
Communicating with Assertiveness & Confidence
May 24, 2022 13:00 - May 24, 2022 16:00
Communication
Leadership and Management
19
May
ahi: Victorian Branch
May 19, 2022 17:30 - May 19, 2022 19:30
Slate Bar, Melbourne, Victoria, Australia
Affordable Housing
Community Housing
Networking Event
19
May
Clear Business Writing Skills
May 19, 2022 13:30 - May 19, 2022 16:30
Communication
Customer Service
12
May
Social & Affordable Housing Industry Induction
May 12, 2022 13:30 - May 12, 2022 16:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
11
May
Dealing with Complex & Difficult Behaviours & Situations Part 1
May 11, 2022 10:00 - May 11, 2022 13:00
Customer Service
Tenancy Management
04
May
CXLD - Managing Service Complaints in Community Housing
May 4, 2022 13:30 - May 4, 2022 16:30
Customer Service
Tenancy Management
28
Apr
Dealing with Mental Health Critical Incidents in the Workplace
Apr 28, 2022 13:00 - Apr 28, 2022 15:30
Mental Health
Community Housing
Governance
Industry Induction
Leadership and Management
27
Apr
Accidental Counsellor
Apr 27, 2022 12:30 - Apr 27, 2022 16:30
Community Housing
Tenancy Management
26
Apr
Dealing with Complex & Difficult Behaviours & Situations Part 2
Apr 26, 2022 12:30 - Apr 26, 2022 15:30
Customer Service
Tenancy Management
21
Apr
Case Notes & Record Keeping
Apr 21, 2022 13:30 - Apr 21, 2022 16:00
Communication
Tenancy Management
21
Apr
CXLD - Mental Health Obligations for Executives
Apr 21, 2022 12:00 - Apr 21, 2022 14:00
Mental Health
Community Housing
Governance
Industry Induction
Leadership and Management
20
Apr
Managing Neighbour Nuisance Complaints
Apr 20, 2022 13:30 - Apr 20, 2022 16:30
Customer Service
Tenancy Management
13
Apr
Emotionally Agile Leadership
Apr 13, 2022 10:00 - Apr 13, 2022 13:00
Psychology
Leadership and Management
07
Apr
Preventing Debt & Recovering Arrears
Apr 7, 2022 13:30 - Apr 7, 2022 16:30
Customer Service
Tenancy Management
07
Apr
Handling Crisis Calls for Frontline Housing Staff
Apr 7, 2022 10:00 - Apr 7, 2022 13:00
Community Housing
Customer Service
Tenancy Management
06
Apr
Having Difficult Conversations
Apr 6, 2022 13:30 - Apr 6, 2022 16:30
Customer Service
Tenancy Management
05
Apr
Reading People & Adapting Your Communication
Apr 5, 2022 12:30 - Apr 5, 2022 15:30
Communication
Leadership and Management
31
Mar
Managing Service Complaints in Community Housing
Mar 31, 2022 13:30 - Mar 31, 2022 16:30
Customer Service
Tenancy Management
31
Mar
Mental Health Obligations for Managers
Mar 31, 2022 12:00 - Mar 31, 2022 16:00
Mental Health
Community Housing
Governance
Industry Induction
Leadership and Management
30
Mar
Applying Nudge Theory
Mar 30, 2022 10:00 - Mar 30, 2022 15:00
Customer Service
Tenancy Management
30
Mar
Social & Affordable Housing Industry Induction
Mar 30, 2022 09:30 - Mar 30, 2022 12:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
29
Mar
Communicating with Assertiveness & Confidence
Mar 29, 2022 12:30 - Mar 29, 2022 15:30
Communication
Leadership and Management
28
Mar
Managing Unreasonable Complainant Conduct
Mar 28, 2022 13:30 - Mar 28, 2022 16:30
Customer Service
Tenancy Management
24
Mar
International Women's Day 2022 #breakthebias
Mar 24, 2022 13:00 - Mar 24, 2022 14:30
24
Mar
Trauma-Informed Tenancy Practice
Mar 24, 2022 13:00 - Mar 24, 2022 16:00
Mental Health
Community Housing
23
Mar
Building Resilience & Refilling the Tank
Mar 23, 2022 12:30 - Mar 23, 2022 15:30
Mental Health
Communication
Leadership and Management
17
Mar
Dealing with Complex & Difficult Behaviours and Situations Part 1
Mar 17, 2022 12:30 - Mar 17, 2022 15:30
Customer Service
Tenancy Management
16
Mar
Clear Business Writing Skills
Mar 16, 2022 13:30 - Mar 16, 2022 16:30
Communication
Customer Service
16
Mar
Organisational Wellbeing for Leaders
Mar 16, 2022 13:30 - Mar 16, 2022 16:30
Wellbeing
Leadership and Management
15
Mar
Having Money Conversations with Tenants
Mar 15, 2022 13:30 - Mar 15, 2022 16:30
Customer Service
Tenancy Management
14
Mar
Practice Communities : Future of Human Resourcing
Mar 14, 2022 13:00 - Mar 14, 2022 14:30
11
Mar
Effective Leadership in Social Housing
Mar 11, 2022 10:00 - Mar 11, 2022 13:00
Communication
Leadership and Management
09
Mar
Managing Issues with Hoarding & Squalor
Mar 9, 2022 13:00 - Mar 9, 2022 16:30
Mental Health
Community Housing
03
Mar
Time Management & Personal Organisation
Mar 3, 2022 13:00 - Mar 3, 2022 16:00
Online Workshop
Communication
03
Mar
Dealing with Mental Health Critical Incidents in the Workplace
Mar 3, 2022 10:30 - Mar 3, 2022 13:00
Mental Health
Community Housing
Governance
Industry Induction
Leadership and Management
28
Feb
Practice Communities : Sustainable Futures
Feb 28, 2022 13:00 - Feb 28, 2022 14:30
23
Feb
Social & Affordable Housing Industry Induction
Feb 23, 2022 12:30 - Feb 23, 2022 15:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
22
Feb
Managing Unreasonable Complainant Conduct
Feb 22, 2022 13:30 - Feb 22, 2022 16:30
Community Housing
Customer Service
Tenancy Management
22
Feb
Mental Health Obligations for Executives
Feb 22, 2022 10:00 - Feb 22, 2022 12:00
Mental Health
Community Housing
Governance
Industry Induction
Leadership and Management
21
Feb
Having Performance Conversations
Feb 21, 2022 12:30 - Feb 21, 2022 15:30
Communication
Leadership and Management
17
Feb
Emotionally Agile Leadership
Feb 17, 2022 12:30 - Feb 17, 2022 15:30
Psychology
Leadership and Management
16
Feb
Case Notes & Record Keeping
Feb 16, 2022 13:30 - Feb 16, 2022 16:00
Communication
Tenancy Management
15
Feb
Communicating with Assertiveness & Confidence
Feb 15, 2022 12:30 - Feb 15, 2022 15:30
Communication
Leadership and Management
10
Feb
Preventing Debt & Recovering Arrears
Feb 10, 2022 13:30 - Feb 10, 2022 16:30
Customer Service
Tenancy Management
09
Feb
Managing Neighbour Nuisance Complaints
Feb 9, 2022 13:30 - Feb 9, 2022 16:30
Customer Service
Tenancy Management
08
Feb
Social & Affordable Housing Industry Induction
Feb 8, 2022 13:30 - Feb 8, 2022 16:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
01
Feb
Managing Issues with Hoarding & Squalor
Feb 1, 2022 11:30 - Feb 1, 2022 15:00
Mental Health
Community Housing
27
Jan
Having Difficult Conversations
Jan 27, 2022 13:30 - Jan 27, 2022 16:30
Customer Service
Tenancy Management
16
Dec
Managing Neighbour Nuisance Complaints
Dec 16, 2021 13:30 - Dec 16, 2021 16:30
Customer Service
Tenancy Management
15
Dec
Applying Nudge Theory
Dec 15, 2021 10:00 - Dec 15, 2021 15:00
Customer Service
Tenancy Management
10
Dec
Family Domestic Violence informed practice in the Housing Sector
Dec 10, 2021 11:00 - Dec 10, 2021 13:30
Affordable Housing
Free Webinar
Domestic Violence
10
Dec
Having Money Conversations with Tenants
Dec 10, 2021 13:30 - Dec 10, 2021 16:30
Customer Service
Tenancy Management
09
Dec
ahi: Victoria Branch Networking Event - End of Year Celebrations
Dec 9, 2021 17:30 - Dec 9, 2021 19:30
Imperial Hotel - Treasury Room, Melbourne, Victoria, Australia
Affordable Housing
Community Housing
Networking Event
09
Dec
Brighter Future Awards
Dec 9, 2021 14:00 - Dec 9, 2021 15:30
09
Dec
ahi: Brighter Future Awards QLD Branch Event
Dec 9, 2021 14:00 - Dec 9, 2021 15:30
Churches of Christ Housing Services, Kenmore, Queensland, Australia
Affordable Housing
Community Housing
Networking Event
09
Dec
ahi: Brighter Future Awards NSW Branch Event
Dec 9, 2021 14:00 - Dec 9, 2021 17:00
Rydges World Square (Ballroom 2), Sydney, NSW, Australia
Affordable Housing
Community Housing
Networking Event
09
Dec
Building Resilience and Refilling the Tank
Dec 9, 2021 12:30 - Dec 9, 2021 15:30
Mental Health
Communication
Leadership and Management
08
Dec
Preventing Debt & Recovering Arrears
Dec 8, 2021 13:30 - Dec 8, 2021 16:30
Customer Service
Tenancy Management
03
Dec
ahi: WA Brighter Future Awards winners and end of year networking event
Dec 3, 2021 10:00 - Dec 3, 2021 12:00
Doubletree Northbridge, Perth, Western Australia, Australia
Affordable Housing
Community Housing
Networking Event
02
Dec
Domestic & Family Violence Awareness
Dec 2, 2021 10:00 - Dec 2, 2021 12:30
Domestic Violence
Tenancy Management
01
Dec
Effective Leadership in Social Housing
Dec 1, 2021 12:30 - Dec 1, 2021 15:30
Communication
Leadership and Management
30
Nov
ahi: Annual General Meeting
Nov 30, 2021 15:30 - Nov 30, 2021 16:30
30
Nov
Social & Affordable Housing Industry Induction
Nov 30, 2021 09:30 - Nov 30, 2021 12:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
25
Nov
Reading People and Adapting Your Communication
Nov 25, 2021 12:30 - Nov 25, 2021 15:30
Communication
Leadership and Management
25
Nov
The Emotionally Intelligent Leader
Nov 25, 2021 10:30 - Nov 25, 2021 12:30
Psychology
Leadership and Management
24
Nov
ahi: SA Branch Networking Event: End of Year Celebrations
Nov 24, 2021 16:30 - Nov 24, 2021 19:30
Say.kitchen, Adelaide, South Australia, Australia
Affordable Housing
Community Housing
Networking Event
24
Nov
Having Difficult Conversations
Nov 24, 2021 13:30 - Nov 24, 2021 16:30
Customer Service
Tenancy Management
23
Nov
Mental Health First Aid for Community Part 1
Nov 23, 2021 10:00 - Nov 23, 2021 12:30
Mental Health
Community Housing
18
Nov
The 6 Thinking Hats: Problem Solving Skills
Nov 18, 2021 13:30 - Nov 18, 2021 16:00
Customer Service
Tenancy Management
18
Nov
Time Management and Personal Organisation
Nov 18, 2021 12:30 - Nov 18, 2021 15:30
Online Workshop
Communication
17
Nov
Case Notes & Record Keeping
Nov 17, 2021 13:30 - Nov 17, 2021 16:00
Communication
Tenancy Management
17
Nov
Organisational Wellbeing for Leaders
Nov 17, 2021 13:00 - Nov 17, 2021 15:00
Wellbeing
Leadership and Management
10
Nov
Dealing with Complex & Difficult Behaviours and Situations Part 1
Nov 10, 2021 12:30 - Nov 10, 2021 15:30
Communication
Customer Service
Tenancy Management
09
Nov
Managing Self and Others Through Change
Nov 9, 2021 12:30 - Nov 9, 2021 15:30
Communication
Leadership and Management
09
Nov
Uniting the Housing Sector to Tackle Climate Change
Nov 9, 2021 12:00 - Nov 9, 2021 13:30
Innovation
Free Webinar
Leadership and Management
08
Nov
Mental Health First Aid for Workplaces Part 1
Nov 8, 2021 13:00 - Nov 8, 2021 15:30
Mental Health
Leadership and Management
03
Nov
Managing Service Complaints in Community Housing
Nov 3, 2021 13:30 - Nov 3, 2021 16:30
Customer Service
Tenancy Management
02
Nov
DCJ In-house - Dealing with Complex & Demanding Behaviours & Situations
Nov 2, 2021 13:00 - Nov 2, 2021 16:30
Customer Service
Tenancy Management
02
Nov
DCJ In-house - Dealing with Complex & Demanding Behaviours & Situations
Nov 2, 2021 09:00 - Nov 2, 2021 12:30
Customer Service
Tenancy Management
28
Oct
Having Performance Conversations
Oct 28, 2021 12:30 - Oct 28, 2021 15:30
Communication
Leadership and Management
27
Oct
Clear Business Writing Skills
Oct 27, 2021 13:30 - Oct 27, 2021 16:30
Communication
Customer Service
27
Oct
Communicating with Assertiveness & Confidence
Oct 27, 2021 12:30 - Oct 27, 2021 15:30
Communication
Leadership and Management
26
Oct
Becoming a confident media spokesperson
Oct 26, 2021 12:30 - Oct 26, 2021 15:00
26
Oct
Social & Affordable Housing Industry Induction
Oct 26, 2021 09:30 - Oct 26, 2021 12:30
Community Housing
Industry Induction
26
Oct
Accidental Counsellor
Oct 26, 2021 09:00 - Oct 26, 2021 13:00
Community Housing
Tenancy Management
25
Oct
Trauma-Informed Tenancy Practice
Oct 25, 2021 13:00 - Oct 25, 2021 16:00
Mental Health
Community Housing
21
Oct
The Emotionally Intelligent Leader
Oct 21, 2021 13:00 - Oct 21, 2021 15:00
Psychology
Leadership and Management
20
Oct
A Manager's Guide: Mentally Healthy Workplaces
Oct 20, 2021 11:00 - Oct 20, 2021 15:00
Mental Health
Community Housing
Governance
Industry Induction
Leadership and Management
19
Oct
Preventing Debt & Recovering Arrears
Oct 19, 2021 13:30 - Oct 19, 2021 16:30
Customer Service
Tenancy Management
15
Oct
Managing Issues with Hoarding & Squalor
Oct 15, 2021 11:00 - Oct 15, 2021 14:30
Mental Health
Tenancy Management
14
Oct
Dealing with Complex & Difficult Behaviours and Situations Part I
Oct 14, 2021 13:00 - Oct 14, 2021 16:00
Customer Service
Tenancy Management
13
Oct
Managing Neighbour Nuisance Complaints
Oct 13, 2021 13:30 - Oct 13, 2021 16:30
Customer Service
Tenancy Management
13
Oct
Creative Problem Solving & Innovative Thinking
Oct 13, 2021 12:30 - Oct 13, 2021 15:30
Innovation
Communication
Leadership and Management
11
Oct
Domestic & Family Violence Awareness
Oct 11, 2021 10:00 - Oct 11, 2021 12:30
Domestic Violence
Tenancy Management
08
Oct
Infrastructure Australia 2021 Plan : Presentation to members
Oct 8, 2021 11:30 - Oct 8, 2021 13:00
Free Member Webinar
06
Oct
Organisational Wellbeing for Leaders
Oct 6, 2021 10:30 - Oct 6, 2021 12:30
Wellbeing
Leadership and Management
05
Oct
Dealing with Complex & Difficult Behaviours & Situations Part II
Oct 5, 2021 12:30 - Oct 5, 2021 15:30
Customer Service
Tenancy Management
30
Sep
The 6 Thinking Hats: Problem Solving Skills
Sep 30, 2021 13:30 - Sep 30, 2021 16:30
Customer Service
Tenancy Management
22
Sep
Applying Nudge Theory
Sep 22, 2021 10:00 - Sep 22, 2021 15:00
Customer Service
Tenancy Management
22
Sep
Time Management and Personal Organisation
Sep 22, 2021 10:00 - Sep 22, 2021 13:00
Communication
15
Sep
Having Money Conversations with Tenants
Sep 15, 2021 13:30 - Sep 15, 2021 16:30
Customer Service
Tenancy Management
09
Sep
Social & Affordable Housing Industry Induction
Sep 9, 2021 13:00 - Sep 9, 2021 16:00
Community Housing
Industry Induction
09
Sep
RU OK?
Sep 9, 2021 12:00 - Sep 9, 2021 13:30
Free Webinar
08
Sep
Case Notes & Record Keeping
Sep 8, 2021 13:30 - Sep 8, 2021 16:00
Communication
Tenancy Management
07
Sep
Communicating with Assertiveness & Confidence
Sep 7, 2021 13:00 - Sep 7, 2021 16:00
Communication
Leadership and Management
02
Sep
Clear Business Writing Skills
Sep 2, 2021 13:30 - Sep 2, 2021 16:30
Communication
Customer Service
02
Sep
Dealing with Complex & Difficult Behaviours and Situations Part I
Sep 2, 2021 10:00 - Sep 2, 2021 13:00
Customer Service
Tenancy Management
25
Aug
The 6 Thinking Hats: Problem Solving Skills
Aug 25, 2021 13:30 - Aug 25, 2021 16:00
Customer Service
Tenancy Management
25
Aug
Effective Leadership in Social Housing
Aug 25, 2021 10:00 - Aug 25, 2021 13:00
Communication
Leadership and Management
20
Aug
Building Resilience and Refilling the Tank
Aug 20, 2021 10:00 - Aug 20, 2021 13:00
Mental Health
Communication
Leadership and Management
19
Aug
Having Difficult Conversations
Aug 19, 2021 13:30 - Aug 19, 2021 16:30
Customer Service
Tenancy Management
18
Aug
Preventing Debt & Recovering Arrears
Aug 18, 2021 13:30 - Aug 18, 2021 16:30
Customer Service
Tenancy Management
12
Aug
Managing Service Complaints in Community Housing
Aug 12, 2021 13:30 - Aug 12, 2021 16:30
Customer Service
Tenancy Management
11
Aug
Reading People and Adapting Your Communication
Aug 11, 2021 10:00 - Aug 11, 2021 13:00
Communication
Leadership and Management
04
Aug
Social & Affordable Housing Industry Induction
Aug 4, 2021 09:30 - Aug 4, 2021 12:30
Community Housing
Industry Induction
04
Aug
NSW Homelessness Week Online Event
Aug 4, 2021 09:00 - Aug 4, 2021 10:30
Networking Event
03
Aug
Dealing with Complex & Demanding Behaviours and Situations
Aug 3, 2021 13:00 - Aug 3, 2021 16:00
Customer Service
Tenancy Management
27
Jul
Secrets of Elite Executive Teams: Role of the Leader
Jul 27, 2021 15:00 - Jul 27, 2021 16:00
Free Webinar
Leadership and Management
23
Jul
WA Branch EOFY Networking Event
Jul 23, 2021 16:30 - Jul 23, 2021 18:30
The 21st Amendment, Leederville, Western Australia, Australi...
20
Jul
Secrets of Elite Executive Teams: The Nuts and Bolts
Jul 20, 2021 15:00 - Jul 20, 2021 16:00
Free Webinar
Leadership and Management
20
Jul
Case Notes & Record Keeping
Jul 20, 2021 13:30 - Jul 20, 2021 16:00
Communication
Tenancy Management
13
Jul
Secrets of Elite Executive Teams: Assess Your Team
Jul 13, 2021 15:00 - Jul 13, 2021 16:00
Free Webinar
Leadership and Management
13
Jul
Managing Neighbour Nuisance Complaints
Jul 13, 2021 13:30 - Jul 13, 2021 16:30
Customer Service
Tenancy Management
07
Jul
Having Money Conversations with Tenants
Jul 7, 2021 13:30 - Jul 7, 2021 16:30
Customer Service
Tenancy Management
24
Jun
Dealing with Complex & Demanding Behaviours & Situations
Jun 24, 2021 10:00 - Jun 24, 2021 13:00
Customer Service
Tenancy Management
22
Jun
NSW Buzz Event: Crisis, What Crisis?
Jun 22, 2021 18:00 - Jun 22, 2021 20:00
The Hive Bar, Erskineville, New South Wales, Australia
22
Jun
Social & Affordable Housing Industry Induction
Jun 22, 2021 13:00 - Jun 22, 2021 16:00
Community Housing
Industry Induction
22
Jun
INSPiRE Summit
Jun 22, 2021 10:00 - Jun 24, 2021 15:00
Culture
Leadership
Innovation
16
Jun
Dealing with Complex & Demanding Behaviours & Situations
Jun 16, 2021 13:00 - Jun 16, 2021 16:00
Customer Service
Tenancy Management
15
Jun
The 6 Thinking Hats: Problem Solving Skills
Jun 15, 2021 13:30 - Jun 15, 2021 16:30
Customer Service
Tenancy Management
09
Jun
Managing Service Complaints in Community Housing
Jun 9, 2021 13:30 - Jun 9, 2021 16:30
Customer Service
Tenancy Management
09
Jun
Professional Practice: Asset Management
Jun 9, 2021 13:30 - Jun 9, 2021 16:00
Community Housing
Asset Management
08
Jun
Case Notes & Record Keeping
Jun 8, 2021 09:30 - Jun 8, 2021 12:00
Communication
Tenancy Management
03
Jun
Having Difficult Conversations
Jun 3, 2021 13:30 - Jun 3, 2021 16:30
Customer Service
Tenancy Management
02
Jun
Managing Neighbour Nuisance Complaints
Jun 2, 2021 13:30 - Jun 2, 2021 16:30
Customer Service
Tenancy Management
27
May
Dealing with Complex and Demanding Behaviours & Situations
May 27, 2021 13:00 - May 27, 2021 16:00
Customer Service
Tenancy Management
17
May
SA Branch Networking Event: Social Housing 2021 - Where to from here?
May 17, 2021 16:00 - May 17, 2021 18:00
General Havelock Hotel, Adelaide, South Australia, Australia
13
May
Social Impact and Social Housing: Measuring What Matters
May 13, 2021 12:30 - May 13, 2021 14:00
Community Housing
12
May
Social & Affordable Housing Industry Induction
May 12, 2021 13:00 - May 12, 2021 16:00
Community Housing
Industry Induction
06
May
Case Notes & Record Keeping
May 6, 2021 13:30 - May 6, 2021 16:00
Communication
Tenancy Management
05
May
Preventing Debt & Recovering Arrears
May 5, 2021 13:30 - May 5, 2021 16:30
Customer Service
Tenancy Management
30
Apr
Customer Experience (CX) Workshop
Apr 30, 2021 13:00 - Apr 30, 2021 15:00
Communication
Customer Service
29
Apr
Influencing without Authority
Apr 29, 2021 13:00 - Apr 29, 2021 16:00
Communication
Leadership and Management
22
Apr
South Australian Branch Networking Event
Apr 22, 2021 16:00 - Apr 22, 2021 18:00
LADY DALY HOTEL, Hindmarsh, South Australia, Australia
Networking Event
22
Apr
Applying Nudge Theory
Apr 22, 2021 10:00 - Apr 22, 2021 15:00
Customer Service
Tenancy Management
20
Apr
Preventing Debt & Recovering Arrears
Apr 20, 2021 09:30 - Apr 20, 2021 12:30
Customer Service
Tenancy Management
15
Apr
Managing Service Complaints in Community Housing
Apr 15, 2021 13:30 - Apr 15, 2021 16:30
Customer Service
Tenancy Management
13
Apr
Managing Neighbour Nuisance Complaints
Apr 13, 2021 13:30 - Apr 13, 2021 16:30
Customer Service
Tenancy Management
07
Apr
Social & Affordable Housing Industry Induction
Apr 7, 2021 09:30 - Apr 7, 2021 12:30
Community Housing
Industry Induction
11
Mar
Managing Service Complaints in Community Housing
Mar 11, 2021 13:30 - Mar 11, 2021 16:30
Customer Service
Tenancy Management
01
Mar
Social and Affordable Housing Industry Induction
Mar 1, 2021 13:00 - Mar 1, 2021 16:00
Industry Induction