More than ever we rely on the written word to communicate with stakeholders and customers. Emails, texts, letters, websites, Facebook, LinkedIn and Twitter, which gives us only 140 characters to make our point.
Today, the most effective business messages are clear, concise and easy to understand. This 3-hour workshop session will help you craft clear, concise and positive written communications. You will learn simple methods to help structure emails, letters, reports, and tweets; understand the benefits of plain English and explore the correct use of grammar.
Ahi events are scheduled in the time zone in which they are held or hosted and may vary dependent on your location. Use our add to calendar option to check if a time difference applies to your location.
This online workshop takes a blended learning approach.
1 x 3-hour online workshop session via Zoom
Access to online self-study learning content and downloadable resources
Option to participate in an individual telephone/video coaching session to further personalise the learning and build confidence
What will I learn? By the end of this workshop you will be able to:
Structure your writing effectively
Understand the 6 tips for success
Appreciate email etiquette
Recognise standard letter and report layouts
Create a report, business case or proposal
Who should attend this workshop:
This workshop is suitable for anyone who wants to refine their writing skills and increase their confidence when producing letters, emails, texts, posts on social media and reports.
Elaine has over 15 years' experience in operational and leadership roles in the housing industry in Australia, both in the private and social housing sectors.
Delivering interactive workshops with a wealth of experience and understanding of industry practices and a passion to build peoples skills.
She holds a post graduate degree in Social Science, Housing Management and Policy from Swinburne University with extensive experience in housing management and program development in community housing.