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Save the dateNovember 18, 20211:30 PM - 4 PM (GMT+11)
Contact Person: Ahi Team
Event Details
Event Details

Problems are at the centre of our everyday lives. Whether you're solving a problem for a client, supporting those who are having problems or discovering new problems to solve.  The problems you face can be large or small, simple or complex. When you understand the steps required to solve a problem, you'll be able to find solutions and reach consensus.

Learn how to analyse and solve day to day and work-related problems effectively with this fast paced, interactive and engaging online workshop.

This workshop is designed for anyone needing to participate effectively in problem analysis and problem solving

Time zone 

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Course outline
Course outline

This online workshop takes a blended learning approach.

  • 1 x 2.5-hour online workshop session via Zoom
  • Access to online self-study learning content and downloadable resources
  • Option to participate in an individual telephone/video coaching session to further personalise the learning and build confidence
  • Zoom join details and passcode are sent to registered attendees the day prior to the workshop.

What we'll cover

  • Defining the problem
  • Root cause analysis
  • Understanding thinking processes
  • Defining risks
  • Identifying solutions
  • Communication skills
Workshop Facilitator
Workshop Facilitator
  • Jo Leckie

    Jo Leckie

Jo is an accomplished, enthusiastic and motivational facilitator and public speaker who prides herself on delivering memorable training that translates to the workplace. She utilises accelerated learning techniques to deliver lively, interactive and engaging on-line and in person workshops.

Jo holds an ILM Certificate in Coaching a BSc Honours degree from De Montfort University and a Certificate in Learning and Development.

Having worked in leadership roles for some of the largest social housing providers in the UK and Australia, Jo has a wealth of experience of working remotely and successfully leading remote and dispersed teams.


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Affiliate Member


General Member

Member Price A$144

Professional Member

Member Price A$135

Senior Professional

Member Price A$126

Where applicable, GST will be applied