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Save the dateJune 20, 202412:30 - 16:30 GMT+10
Contact Person: Ahi Team
Event Details
Event Details

Community housing organisations have a responsibility to ensure tenancies are managed in accordance with tenancy law. This workshop provides community housing workers with an introductory understanding of the Residential Tenancies Act 2010 (RTA) in New South Wales.


This workshop covers the legal and regulatory requirements of housing and tenancy management within NSW including the duties and responsibilities of tenants and landlords, some of the key legal documents referred to in tenancy management and the legalities of key tenancy functions including rents, inspections and Tribunal. 

Course outline
Course outline

This online workshop takes a blended learning approach.

  • Enjoy a 4 hour fully interactive online Zoom session: join the Zoom session from any device, laptop, desktop, tablet or mobile phone
  • Upon completion, gain access to online downloadable self-study materials to reinforce learning

What you'll learn: 

  • Understand the importance and purpose of the RTA
  • General responsibilities of tenants and landlords
  • Introduction to legal documents including Residential Tenancy Agreement, Condition Report and Mandatory Disclosures
  • Learn the regulations relevant to core tenancy functions in community housing including rents, inspections and ending tenancies
  • Introduction to the NSW Civil and Administrative Tribunal (NCAT)
  • Overview of other regulatory requirements and how they relate to community housing providers

Who should attend:

  • Tenancy and Property Managers
  • Team Leaders or other staff who need to understand the RTA 

Time zone 

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Workshop Facilitator
Workshop Facilitator
  • Ellie Kerr (Lead Consultant - Australia at Big Picture Training)

    Ellie Kerr

    Lead Consultant - Australia at Big Picture Training

Ellie has over 15 years' experience in operational and leadership roles in the housing industry in Australia, both in the private and social housing sectors.

Delivering interactive workshops with a wealth of experience and understanding of industry practices and a passion to build peoples skills.

She holds a post graduate degree in Social Science, Housing Management and Policy from Swinburne University with extensive experience in housing management and program development in community housing.




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All other Members

Member Price A$255

Where applicable, GST will be applied