For the past 20 years we have been learning more and more about the impact of traumatic events on the rest of a person's life. Significant trauma (which includes periods of homelessness) affects almost every part of a person's way of being in the world, and makes it more likely that they will experience not only mental illness, but a range of physical illnesses and much earlier death, even up to 20 years earlier than expected. It will also affect the way they, as a tenant, view you.
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Trauma-Informed Practice enshrines a set of principles which can help you work more helpfully with people who have experienced trauma. It will provide you with essential counselling skills, and plenty of practice in using them.
The Workshop Includes:
Who should attend:
This workshop is suitable for any front-line staff who deal with tenants experiencing trauma.
Ian has run his private practice Goodhardt Consulting for over thirty years, offering counselling as well as conflict resolution services and in recent years more and more training in areas such as mental health, conflict resolution skills, hoarding & squalor and trauma informed practice.
His clients range for multi-national companies to small not-for-profits and he has extensive experience providing training to the housing sector.
Where applicable, GST will be applied