Save the date
Save the dateNovember 11, 202412:30 - 15:30 GMT+11
Contact Person: Ahi Team
Event Details
Event Details

Enhance your skills and realise your team's full potential by learning the key leadership behaviours that will increase productivity and results in your organisation. It is not about doing the right thing; it's about doing the right thing with the right persona at the right time. By giving them what they need, when they need it, you will build your leadership, credibility and help your team members to succeed. 

Time zone 

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Course outline
Course outline

What you'll learn:

Understanding the Leadership Environment

  • Recognising the characteristics of effective leaders
  • What is the difference between leadership and management?
  • Leadership vs management - where should you be spending more time?
  • Understanding the resources available to you
  • Situational analysis - factors impacting on your leadership impact
  • Identifying the developmental levels of staff
  • Recognising competence and commitment
  • Leadership Style Diagnostic - identifying your natural style
  • Understanding and applying situational leadership principles
  • Directing, Coaching, Supporting & Delegating - an integrated model

Applying Effective Leadership Principles

  • Using the appropriate leadership tools to maximise staff engagement and retention
  • When to tell people what to do
  • Supervising staff that need a lot of direction
  • Coaching your staff instead of creating a dependence on you
  • Managing staff that are distracted or lacking in confidence
  • Supporting to build confidence in your staff
  • Why you must delegate more to your staff - getting them to take responsibility
  • What to delegate - there is more than you think
  • When to delegate - making the time
  • Overcoming the barriers to delegation
  • Letting go - it is not easier to do it yourself!
  • Following up and creating accountability
  • Using appropriate behaviours to maximise engagement and retention
  • Analysing your team - What are the implications for you?
  • Developing your key people

Who should attend:

This training is for anyone in a team leader, supervisor or manager role.

Delivery format

  • 3-hour interactive Zoom workshop – join details provided upon registration
  • Participants need access to PC/Laptop with speakers, microphone and webcam
Workshop Facilitator
Workshop Facilitator
  • Scott Henderson (CEO of BSI Learning Institute Pty Ltd)

    Scott Henderson

    CEO of BSI Learning Institute Pty Ltd

Scott is a registered psychologist with a solid background as an educator.  He has worked as a lecturer in psychology, behavioural science and research at the Universities of Sydney and Western Sydney.  Lecturing for 6 years at both undergraduate and postgraduate levels, Scott specialised in the disciplines of health and social psychology.  His expertise includes such areas as leadership, teams and group dynamics, communication and body language, persuasion techniques, stress, and workplace satisfaction.

Since 1999, his work in the corporate sector has spanned the spectrum from industrial psychologist to corporate trainer.  In 2004 he became a certified Master Coach in Behavioural Coaching and continues to coach both individuals and teams at all levels within the companies with which he works.




Affiliate Member

Member Price A$270

All other Members

Member Price A$216

Where applicable, GST will be applied