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Save the dateJune 18, 202412:30 - 16:30 GMT+10
Contact Person: Ahi Team
Event Details
Event Details

Community housing organisations have a responsibility to ensure tenancies are managed in accordance with tenancy law. This workshop provides community housing workers with an introductory understanding of the Residential Tenancies Act 1997 (RTA) in Victoria.


This workshop covers the legal and regulatory requirements of housing and tenancy management within Victoria including the duties and responsibilities of renters and rental providers, some of the key legal documents referred to in tenancy management and the legalities of key tenancy functions including rents, inspections and Tribunal. 

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Course outline
Course outline

The workshop takes a blended learning approach

  • Enjoy a 4-hour fully interactive online Zoom session: join the Zoom session from any device, laptop, desktop, tablet or mobile phone
  • Upon completion, gain access to online downloadable self-study materials to reinforce learning

What you'll learn: 

  • Understand the importance and purpose of the RTA
  • General responsibilities of renters and rental providers (previously referred to as tenants and landlords)
  • Introduction to legal documents including Residential Rental Agreement, Condition Report and Mandatory Disclosures
  • Learn the regulations relevant to core tenancy function in community housing including rents, inspections and ending tenancies
  • Introduction to the Victorian Civil and Administrative Tribunal
  • Overview of other regulatory requirements and how they relate to community housing providers
Workshop Facilitator
Workshop Facilitator
  • Sheryl Batrouney (Associate at Big Picture Training)

    Sheryl Batrouney

    Associate at Big Picture Training

Sheryl has over 20 years' experience in the Housing and Real Estate Industries in Australia. Starting her career in the Private Rental market before heading over to Social Housing and then Disability Housing in Operational and Management Roles.

During this time Sheryl developed and designed a training program aimed at young people to assist them in gaining entry to the Private Rental Market. She holds a Certificate IV in Training & Assessment and a Diploma in Business Administration as well as being a certified Project Facilitator.

Sheryl believes that they key to a successful career in the Housing Industry is to be able to share knowledge and experiences with colleagues and industry members, and to always be open to new ways of learning.




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All other Members

Member Price A$255

Where applicable, GST will be applied