This is a past event. Registration is closed. View other Ahi events.
Save the date
Save the dateMarch 18, 202412:30 - 15:00 GMT+11
Contact Person: Ahi Team
Event Details
Event Details

An important part of managing a tenancy is to ensure that properties remain in good condition, maintenance issues are identified/rectified and that a good working rapport can be built with the tenants.


Routinely inspecting properties is imperative in meeting those goals and maintaining all assets owned and managed by your organisation.


When properties aren't inspected or aren't inspected thoroughly, issues arise. The biggest problem with failing to complete regular inspections is that issues can become costly and detrimental, not just to our properties but also to our tenants' health and wellbeing.


This workshop provides staff with an understanding of the legal requirements for undertaking routine inspections, best practice tools to perform them and how to build rapport with tenants through home inspections. 

Course outline
Course outline

This online workshop takes a blended learning approach:

  • Enjoy a 2.5 hour fully interactive online Zoom session: join the Zoom session from any device, laptop, desktop, tablet or mobile phone
  • Upon completion, gain access to online downloadable self-study materials to reinforce learning

What you'll gain from this workshop: 

  • An understanding of the legalities and requirements for undertaking inspections
  • Skills in building rapport with tenants through home inspections
  • Consideration of personal safety during outreach and what steps to take to mitigate safety risks

Who should attend?

  • Tenancy and Property Managers
  • Team leaders

Time zone:

Ahi events are scheduled in the time zone in which they are held or hosted and may vary dependent on your location. Use our add to calendar option to check if a time difference applies to your location.

Workshop Facilitator
Workshop Facilitator
  • Ellie Kerr (Lead Consultant - Australia at Big Picture Training)

    Ellie Kerr

    Lead Consultant - Australia at Big Picture Training

Ellie has over 15 years' experience in operational and leadership roles in the housing industry in Australia, both in the private and social housing sectors.

Delivering interactive workshops with a wealth of experience and understanding of industry practices and a passion to build peoples skills.

She holds a post graduate degree in Social Science, Housing Management and Policy from Swinburne University with extensive experience in housing management and program development in community housing.




Affiliate Member


All other Members

Member Price A$176

Where applicable, GST will be applied