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Save the date
Save the dateDecember 7, 20221:30 PM - 4:30 PM (GMT+11)
Contact Person: Ahi Team
Event Details
Event Details

Talking about money with tenants is a skill.  According to research, 50% of adults believe that sharing personal money matters is taboo. When you factor that statistic into the landlord/tenant relationship, it is easy to see why it can be so difficult to encourage tenants to be honest about their finances.

Feeling confident to have those difficult money conversations is an essential component of our work as housing practitioners. The ability to talk about money will enable you to work with your tenants to improve their financial resilience, prevent debt and recover arrears.

This workshop will provide you with the tools and confidence to have those difficult money conversations.

Who should attend?

This workshop is valuable for anyone who needs to have money conversations with tenants.

Time zone

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Course outline
Course outline

This online workshop takes a blended learning approach.

  • 1 x 3-hour online workshop session via Zoom
  • Post-workshop online self-study learning content and downloadable resources
  • Option to participate in an individual telephone/video coaching session to further personalise the learning and build confidence
  • Zoom join details and passcode are sent to registered attendees the day prior to the workshop.

What we'll cover: 

  • Why we need to have money conversations
  • The psychology of people and money
  • The key aspects of financial capability
  • Gaining trust and influencing behaviours
  • What to say, how to say it and when to say it

Workshop Facilitator
Workshop Facilitator
  • Ellie Kerr (Lead Consultant - Australia at Big Picture Training)

    Ellie Kerr

    Lead Consultant - Australia at Big Picture Training

Elaine has over 15 years' experience in operational and leadership roles in the housing industry in Australia, both in the private and social housing sectors.


Delivering interactive workshops with a wealth of experience and understanding of industry practices and a passion to build peoples skills.


She holds a post graduate degree in Social Science, Housing Management and Policy from Swinburne University with extensive experience in housing management and program development in community housing.




Affiliate Member


General Member

Member Price A$144

Professional Member

Member Price A$135

Senior Professional

Member Price A$126

Where applicable, GST will be applied