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24 May

Communicating with Assertiveness & Confidence

May 24, 2022 1 PM - May 24, 2022 4 PM
Leadership and ManagementCommunication
25 May

Managing Unreasonable Complainant Conduct

May 25, 2022 1:30 PM - May 25, 2022 4:30 PM
Customer ServiceTenancy Management
26 May

Having Money Conversations with Tenants

May 26, 2022 1:30 PM - May 26, 2022 4:30 PM
Customer ServiceTenancy Management
30 May

Working Positively in a Changing Environment

May 30, 2022 12:30 PM - May 30, 2022 3:30 PM
CommunicationLeadership
31 May

Managing Service Complaints in Community Housing

May 31, 2022 1:30 PM - May 31, 2022 4:30 PM
Customer ServiceTenancy Management
01 Jun

Managing Issues with Hoarding & Squalor

Jun 1, 2022 10 AM - Jun 1, 2022 1:30 PM
Community HousingMental Health
01 Jun

Effective Leadership in Social Housing

Jun 1, 2022 1 PM - Jun 1, 2022 4 PM
Leadership and ManagementCommunication
02 Jun

Mental Health Obligations for Executives

Jun 2, 2022 12 PM - Jun 2, 2022 2 PM
Mental HealthIndustry InductionGovernanceLeadership and ManagementCommunity Housing
07 Jun

Time Management & Personal Organisation

Jun 7, 2022 1 PM - Jun 7, 2022 4 PM
Online WorkshopCommunication
08 Jun

Brighter Future Awards

Jun 8, 2022 1 PM - Jun 8, 2022 3 PM
08 Jun

Managing Neighbour Nuisance Complaints

Jun 8, 2022 1:30 PM - Jun 8, 2022 4:30 PM
Customer ServiceTenancy Management
09 Jun

Preventing Debt & Recovering Arrears

Jun 9, 2022 1:30 PM - Jun 9, 2022 4:30 PM
Tenancy ManagementCustomer Service
14 Jun

Emotionally Agile Leadership

Jun 14, 2022 1 PM - Jun 14, 2022 4 PM
PsychologyLeadership and Management
15 Jun

Handling Crisis Calls for Frontline Housing Staff

Jun 15, 2022 1 PM - Jun 15, 2022 4 PM
Customer ServiceTenancy ManagementCommunity Housing
16 Jun

Trauma-Informed Tenancy Practice

Jun 16, 2022 10 AM - Jun 16, 2022 1 PM
Community HousingMental Health
21 Jun

Organisational Wellbeing for Leaders

Jun 21, 2022 9 AM - Jun 21, 2022 11:30 AM
WellbeingLeadership and Management
22 Jun

Accidental Counsellor

Jun 22, 2022 9 AM - Jun 22, 2022 1 PM
Tenancy ManagementCommunity Housing
22 Jun

Case Notes & Record Keeping

Jun 22, 2022 1:30 PM - Jun 22, 2022 4 PM
Tenancy ManagementCommunication
23 Jun

Having Difficult Conversations

Jun 23, 2022 1:30 PM - Jun 23, 2022 4:30 PM
Tenancy ManagementCustomer Service
24 Jun

Having Performance Conversations

Jun 24, 2022 10 AM - Jun 24, 2022 1 PM
Leadership and ManagementCommunication
28 Jun

Regional, Rural & Remote Housing Summit

Jun 28, 2022 1 PM - Jun 28, 2022 4:30 PM
Leadership and ManagementCommunication
29 Jun

Building Resilience & Refilling the Tank

Jun 29, 2022 10 AM - Jun 29, 2022 1 PM
CommunicationLeadership and ManagementMental Health
29 Jun

Dealing with Mental Health Critical Incidents in the Workplace

Jun 29, 2022 1 PM - Jun 29, 2022 3:30 PM
Mental HealthIndustry InductionGovernanceLeadership and ManagementCommunity Housing
06 Jul

Communicating with Assertiveness & Confidence

Jul 6, 2022 10 AM - Jul 6, 2022 1 PM
CommunicationLeadership and Management
13 Jul

Social & Affordable Housing Industry Induction

Jul 13, 2022 9:30 AM - Jul 13, 2022 12:30 PM
Public HousingIndustry InductionAffordable HousingCommunity Housing
20 Jul

Preventing Debt & Recovering Arrears

Jul 20, 2022 1:30 PM - Jul 20, 2022 4:30 PM
Customer ServiceTenancy Management
21 Jul

Having Money Conversations with Tenants

Jul 21, 2022 1:30 PM - Jul 21, 2022 4:30 PM
Customer ServiceTenancy Management
25 Jul

Dealing with Complex & Difficult Behaviours & Situations Part 1

Jul 25, 2022 12:30 PM - Jul 25, 2022 3:30 PM
Customer ServiceTenancy Management
27 Jul

Managing Service Complaints in Community Housing

Jul 27, 2022 1:30 PM - Jul 27, 2022 4:30 PM
Customer ServiceTenancy Management
04 Aug

Social & Affordable Housing Industry Induction

Aug 4, 2022 12:30 PM - Aug 4, 2022 3:30 PM
Industry InductionAffordable HousingCommunity HousingPublic Housing
16 Aug

Reading People & Adapting Your Communication

Aug 16, 2022 10 AM - Aug 16, 2022 1 PM
Leadership and ManagementCommunication
17 Aug

Case Notes & Record Keeping

Aug 17, 2022 1:30 PM - Aug 17, 2022 4 PM
CommunicationTenancy Management
18 Aug

Clear Business Writing Skills

Aug 18, 2022 1:30 PM - Aug 18, 2022 4:30 PM
CommunicationCustomer Service
24 Aug

Managing Neighbour Nuisance Complaints

Aug 24, 2022 1:30 PM - Aug 24, 2022 4:30 PM
Customer ServiceTenancy Management
30 Aug

Problem Solving Skills & The Six Thinking Hats in Housing

Aug 30, 2022 10 AM - Aug 30, 2022 1 PM
Leadership and ManagementCommunication
31 Aug

Applying Nudge Theory

Aug 31, 2022 9:30 AM - Aug 31, 2022 1:30 PM
Customer ServiceTenancy Management
28 Sep

Social & Affordable Housing Industry Induction

Sep 28, 2022 9:30 AM - Sep 28, 2022 12:30 PM
Affordable HousingCommunity HousingPublic HousingIndustry Induction
10 Nov

Social & Affordable Housing Industry Induction

Nov 10, 2022 12:30 PM - Nov 10, 2022 3:30 PM
Affordable HousingCommunity HousingPublic HousingIndustry Induction