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18 May

Applying Nudge Theory

May 18, 2022 10 AM - May 18, 2022 3 PM
Tenancy ManagementCustomer Service
19 May

Clear Business Writing Skills

May 19, 2022 1:30 PM - May 19, 2022 4:30 PM
CommunicationCustomer Service
19 May

ahi: Victorian Branch

May 19, 2022 5:30 PM - May 19, 2022 7:30 PM
Slate Bar, Melbourne Victoria, Australia
Networking EventAffordable HousingCommunity Housing
24 May

Communicating with Assertiveness & Confidence

May 24, 2022 1 PM - May 24, 2022 4 PM
CommunicationLeadership and Management
25 May

Managing Unreasonable Complainant Conduct

May 25, 2022 1:30 PM - May 25, 2022 4:30 PM
Customer ServiceTenancy Management
26 May

Negotiating Win-Win Outcomes

May 26, 2022 1 PM - May 26, 2022 4 PM
CommunicationLeadership and Management
26 May

Having Money Conversations with Tenants

May 26, 2022 1:30 PM - May 26, 2022 4:30 PM
Customer ServiceTenancy Management
30 May

Working Positively in a Changing Environment

May 30, 2022 12:30 PM - May 30, 2022 3:30 PM
CommunicationLeadership
31 May

Managing Service Complaints in Community Housing

May 31, 2022 1:30 PM - May 31, 2022 4:30 PM
Customer ServiceTenancy Management
01 Jun

Managing Issues with Hoarding & Squalor

Jun 1, 2022 10 AM - Jun 1, 2022 1:30 PM
Community HousingMental Health
01 Jun

Effective Leadership in Social Housing

Jun 1, 2022 1 PM - Jun 1, 2022 4 PM
Leadership and ManagementCommunication
02 Jun

Mental Health Obligations for Executives

Jun 2, 2022 12 PM - Jun 2, 2022 2 PM
Mental HealthLeadership and ManagementIndustry InductionGovernanceCommunity Housing
07 Jun

Time Management & Personal Organisation

Jun 7, 2022 1 PM - Jun 7, 2022 4 PM
Online WorkshopCommunication
08 Jun

Brighter Future Awards

Jun 8, 2022 1 PM - Jun 8, 2022 3 PM
08 Jun

Managing Neighbour Nuisance Complaints

Jun 8, 2022 1:30 PM - Jun 8, 2022 4:30 PM
Customer ServiceTenancy Management
09 Jun

Preventing Debt & Recovering Arrears

Jun 9, 2022 1:30 PM - Jun 9, 2022 4:30 PM
Customer ServiceTenancy Management
14 Jun

Emotionally Agile Leadership

Jun 14, 2022 1 PM - Jun 14, 2022 4 PM
PsychologyLeadership and Management
15 Jun

Handling Crisis Calls for Frontline Housing Staff

Jun 15, 2022 1 PM - Jun 15, 2022 4 PM
Customer ServiceTenancy ManagementCommunity Housing
16 Jun

Trauma-Informed Tenancy Practice

Jun 16, 2022 10 AM - Jun 16, 2022 1 PM
Community HousingMental Health
21 Jun

Organisational Wellbeing for Leaders

Jun 21, 2022 9 AM - Jun 21, 2022 11:30 AM
WellbeingLeadership and Management
22 Jun

Accidental Counsellor

Jun 22, 2022 9 AM - Jun 22, 2022 1 PM
Tenancy ManagementCommunity Housing
22 Jun

Case Notes & Record Keeping

Jun 22, 2022 1:30 PM - Jun 22, 2022 4 PM
Tenancy ManagementCommunication
23 Jun

Having Difficult Conversations

Jun 23, 2022 1:30 PM - Jun 23, 2022 4:30 PM
Tenancy ManagementCustomer Service
24 Jun

Having Performance Conversations

Jun 24, 2022 10 AM - Jun 24, 2022 1 PM
CommunicationLeadership and Management
28 Jun

Regional, Rural & Remote Housing Summit

Jun 28, 2022 1 PM - Jun 28, 2022 4:30 PM
CommunicationLeadership and Management
29 Jun

Building Resilience & Refilling the Tank

Jun 29, 2022 10 AM - Jun 29, 2022 1 PM
Leadership and ManagementMental HealthCommunication
29 Jun

Dealing with Mental Health Critical Incidents in the Workplace

Jun 29, 2022 1 PM - Jun 29, 2022 3:30 PM
Leadership and ManagementIndustry InductionGovernanceCommunity HousingMental Health
13 Jul

Social & Affordable Housing Industry Induction

Jul 13, 2022 9:30 AM - Jul 13, 2022 12:30 PM
Affordable HousingIndustry InductionPublic HousingCommunity Housing
20 Jul

Preventing Debt & Recovering Arrears

Jul 20, 2022 1:30 PM - Jul 20, 2022 4:30 PM
Customer ServiceTenancy Management
21 Jul

Having Money Conversations with Tenants

Jul 21, 2022 1:30 PM - Jul 21, 2022 4:30 PM
Customer ServiceTenancy Management
25 Jul

Dealing with Complex & Difficult Behaviours & Situations Part 1

Jul 25, 2022 12:30 PM - Jul 25, 2022 3:30 PM
Customer ServiceTenancy Management
27 Jul

Managing Service Complaints in Community Housing

Jul 27, 2022 1:30 PM - Jul 27, 2022 4:30 PM
Customer ServiceTenancy Management
04 Aug

Social & Affordable Housing Industry Induction

Aug 4, 2022 12:30 PM - Aug 4, 2022 3:30 PM
Affordable HousingIndustry InductionPublic HousingCommunity Housing
31 Aug

Applying Nudge Theory

Aug 31, 2022 9:30 AM - Aug 31, 2022 1:30 PM
Customer ServiceTenancy Management
28 Sep

Social & Affordable Housing Industry Induction

Sep 28, 2022 9:30 AM - Sep 28, 2022 12:30 PM
Affordable HousingIndustry InductionPublic HousingCommunity Housing
10 Nov

Social & Affordable Housing Industry Induction

Nov 10, 2022 12:30 PM - Nov 10, 2022 3:30 PM
Industry InductionPublic HousingCommunity HousingAffordable Housing