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Calendar
11
Aug
Asset Management Masterclass - Brisbane
Aug 11, 2022 8:30 AM - Aug 11, 2022 12 PM
McCullough Robertson Lawyers, Brisbane, QLD, Australia
Networking Event
Community Housing
Affordable Housing
16
Aug
CXLD - Reading People & Adapting Your Communication
Aug 16, 2022 10 AM - Aug 16, 2022 1 PM
Communication
Leadership and Management
16
Aug
CXLD - Asset Management Masterclass - Perth
Aug 16, 2022 8:30 AM - Aug 16, 2022 12 PM
Doubletree by Hilton Perth Northbridge, Northbridge, WA, Australia
Networking Event
Community Housing
Affordable Housing
17
Aug
Case Notes & Record Keeping
Aug 17, 2022 1:30 PM - Aug 17, 2022 4 PM
Communication
Tenancy Management
18
Aug
CXLD - Working Positively in a Changing Environment
Aug 18, 2022 10 AM - Aug 18, 2022 1 PM
Communication
Leadership
18
Aug
Clear Business Writing Skills
Aug 18, 2022 1:30 PM - Aug 18, 2022 4:30 PM
Communication
Customer Service
24
Aug
Managing Neighbour Nuisance Complaints
Aug 24, 2022 1:30 PM - Aug 24, 2022 4:30 PM
Tenancy Management
Customer Service
26
Aug
Emotionally Agile Leadership
Aug 26, 2022 10 AM - Aug 26, 2022 1 PM
Psychology
Leadership and Management
30
Aug
Problem Solving Skills & The Six Thinking Hats in Housing
Aug 30, 2022 10 AM - Aug 30, 2022 1 PM
Communication
Leadership and Management
31
Aug
Applying Nudge Theory
Aug 31, 2022 10 AM - Aug 31, 2022 2 PM
Tenancy Management
Customer Service
06
Sep
Effective Leadership in Social Housing
Sep 6, 2022 10 AM - Sep 6, 2022 1 PM
Communication
Leadership and Management
07
Sep
Preventing Debt & Recovering Arrears
Sep 7, 2022 10:30 AM - Sep 7, 2022 1:30 PM
Tenancy Management
Customer Service
08
Sep
Time Management & Personal Organisation
Sep 8, 2022 10 AM - Sep 8, 2022 1 PM
Communication
Online Workshop
08
Sep
Having Money Conversations with Tenants
Sep 8, 2022 10:30 AM - Sep 8, 2022 1:30 PM
Tenancy Management
Customer Service
13
Sep
Communicating with Assertiveness & Confidence
Sep 13, 2022 12:30 PM - Sep 13, 2022 3:30 PM
Communication
Leadership and Management
15
Sep
Understanding Professional Boundaries
Sep 15, 2022 12:30 PM - Sep 15, 2022 3:30 PM
Tenancy Management
Communication
Customer Service
20
Sep
Dealing with Complex & Difficult Behaviours & Situations Part 1
Sep 20, 2022 10 AM - Sep 20, 2022 1 PM
Tenancy Management
Customer Service
21
Sep
Managing Unreasonable Complainant Conduct
Sep 21, 2022 10:30 AM - Sep 21, 2022 1:30 PM
Tenancy Management
Customer Service
22
Sep
Building Resilience & Refilling the Tank
Sep 22, 2022 10 AM - Sep 22, 2022 1 PM
Mental Health
Communication
Leadership and Management
22
Sep
Having Difficult Conversations
Sep 22, 2022 10:30 AM - Sep 22, 2022 1:30 PM
Tenancy Management
Customer Service
26
Sep
Practice Communities : Sustainable Futures
Sep 26, 2022 1 PM - Sep 26, 2022 2:30 PM
28
Sep
ahi: Social & Affordable Housing Industry Induction
Sep 28, 2022 9:30 AM - Sep 28, 2022 12:30 PM
Community Housing
Public Housing
Affordable Housing
Industry Induction
29
Sep
Managing Issues with Hoarding & Squalor
Sep 29, 2022 11:30 AM - Sep 29, 2022 3 PM
Mental Health
Community Housing
04
Oct
Dealing with Complex & Difficult Behaviours & Situations Part 2
Oct 4, 2022 10 AM - Oct 4, 2022 1 PM
Tenancy Management
Customer Service
06
Oct
Handling Crisis Calls for Frontline Housing Staff
Oct 6, 2022 12:30 PM - Oct 6, 2022 3:30 PM
Customer Service
Community Housing
Tenancy Management
12
Oct
Applying Nudge Theory
Oct 12, 2022 9:30 AM - Oct 12, 2022 1:30 PM
Customer Service
Tenancy Management
13
Oct
Case Notes & Record Keeping
Oct 13, 2022 12:30 PM - Oct 13, 2022 3 PM
Tenancy Management
Communication
18
Oct
Reading People & Adapting Your Communication
Oct 18, 2022 12:30 PM - Oct 18, 2022 3:30 PM
Communication
Leadership and Management
20
Oct
Trauma-Informed Tenancy Practice
Oct 20, 2022 12:30 PM - Oct 20, 2022 3:30 PM
Mental Health
Community Housing
25
Oct
Having Performance Conversations
Oct 25, 2022 12:30 PM - Oct 25, 2022 3:30 PM
Communication
Leadership and Management
26
Oct
Accidental Counsellor
Oct 26, 2022 11:30 AM - Oct 26, 2022 3:30 PM
Community Housing
Tenancy Management
26
Oct
Managing Service Complaints in Community Housing
Oct 26, 2022 12:30 PM - Oct 26, 2022 3:30 PM
Tenancy Management
Customer Service
27
Oct
Managing Neighbour Nuisance Complaints
Oct 27, 2022 12:30 PM - Oct 27, 2022 3:30 PM
Tenancy Management
Customer Service
08
Nov
Negotiating Win-Win Outcomes
Nov 8, 2022 12:30 PM - Nov 8, 2022 3:30 PM
Leadership and Management
Communication
09
Nov
Preventing Debt & Recovering Arrears
Nov 9, 2022 1:30 PM - Nov 9, 2022 4:30 PM
Tenancy Management
Customer Service
10
Nov
ahi: Social & Affordable Housing Industry Induction
Nov 10, 2022 12:30 PM - Nov 10, 2022 3:30 PM
Affordable Housing
Industry Induction
Community Housing
Public Housing
10
Nov
Having Difficult Conversations
Nov 10, 2022 1:30 PM - Nov 10, 2022 4:30 PM
Tenancy Management
Customer Service
15
Nov
Working Positively in a Changing Environment
Nov 15, 2022 12:30 PM - Nov 15, 2022 3:30 PM
Leadership
Communication