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Calendar
28
Mar
ahi: Social & Affordable Housing Industry Induction
Mar 28, 2023 12:30 PM - Mar 28, 2023 3:30 PM
Public Housing
Affordable Housing
Community Housing
Industry Induction
29
Mar
Managing Issues with Hoarding & Squalor
Mar 29, 2023 11:30 AM - Mar 29, 2023 3:00 PM
Mental Health
Community Housing
30
Mar
Effective Leadership in Social Housing
Mar 30, 2023 12:30 PM - Mar 30, 2023 3:30 PM
Communication
Leadership and Management
30
Mar
ahi: Qld Branch Networking Event
Mar 30, 2023 4:00 PM - Mar 30, 2023 6:00 PM
BHC Boardroom, Brisbane City, Qld, Australia
04
Apr
Privacy & Confidentiality in Community Housing
Apr 4, 2023 12:30 PM - Apr 4, 2023 3:30 PM
Communication
Customer Service
Tenancy Management
05
Apr
Preventing Debt & Recovering Arrears
Apr 5, 2023 12:30 PM - Apr 5, 2023 3:30 PM
Customer Service
Tenancy Management
06
Apr
Reading People & Adapting Your Communication
Apr 6, 2023 12:30 PM - Apr 6, 2023 3:30 PM
Communication
Leadership and Management
06
Apr
Undertaking Tenant Welfare Checks
Apr 6, 2023 12:30 PM - Apr 6, 2023 2:30 PM
Community Housing
Customer Service
Tenancy Management
18
Apr
ahi: Social & Affordable Housing Industry Induction
Apr 18, 2023 10:00 AM - Apr 18, 2023 1:00 PM
Public Housing
Affordable Housing
Community Housing
Industry Induction
19
Apr
Applying Nudge Theory
Apr 19, 2023 12:30 PM - Apr 19, 2023 4:30 PM
Customer Service
Tenancy Management
20
Apr
Having Difficult Conversations
Apr 20, 2023 12:30 PM - Apr 20, 2023 3:30 PM
Customer Service
Tenancy Management
27
Apr
Time Management & Personal Organisation
Apr 27, 2023 12:30 PM - Apr 27, 2023 3:30 PM
Online Workshop
Communication
02
May
Trauma-Informed Tenancy Practice
May 2, 2023 12:30 PM - May 2, 2023 3:30 PM
Mental Health
Community Housing
03
May
Managing Neighbour Nuisance Complaints
May 3, 2023 12:30 PM - May 3, 2023 3:30 PM
Customer Service
Tenancy Management
04
May
Case Notes & Record Keeping
May 4, 2023 12:30 PM - May 4, 2023 3:00 PM
Communication
Tenancy Management
09
May
Mental Health First Aid
May 9, 2023 1:00 PM - May 11, 2023 3:30 PM
Mental Health
Community Housing
11
May
Building Resilience & Refilling the Tank
May 11, 2023 12:30 PM - May 11, 2023 3:30 PM
Mental Health
Communication
Leadership and Management
16
May
Accidental Counsellor
May 16, 2023 9:00 AM - May 16, 2023 1:00 PM
Community Housing
Tenancy Management
16
May
Privacy & Confidentiality in Community Housing
May 16, 2023 12:30 PM - May 16, 2023 3:30 PM
Communication
Customer Service
Tenancy Management
17
May
Tenancy Management in Community Housing Training Program
May 17, 2023 12:30 PM - Jun 15, 2023 3:00 PM
Complaints Management
Vacancy Management
Rent Setting & Rent Reviews
Inspections
Arrears Management
Social Housing Introduction
Customer Service
Tenancy Management
18
May
Managing Unreasonable Complainant Conduct
May 18, 2023 12:30 PM - May 18, 2023 3:30 PM
Customer Service
Tenancy Management
23
May
Customer Service - Making a Difference
May 23, 2023 10:00 AM - May 23, 2023 3:00 PM
Customer Service
Tenancy Management
24
May
ahi: Social & Affordable Housing Industry Induction
May 24, 2023 10:00 AM - May 24, 2023 1:00 PM
Public Housing
Affordable Housing
Community Housing
Industry Induction
25
May
Dealing with Complex & Difficult Behaviours & Situations Part 1
May 25, 2023 9:30 AM - May 25, 2023 12:30 PM
Customer Service
Tenancy Management
30
May
Managing Issues with Hoarding & Squalor
May 30, 2023 10:00 AM - May 30, 2023 1:30 PM
Mental Health
Community Housing
31
May
Having Performance Conversations
May 31, 2023 12:30 PM - May 31, 2023 3:30 PM
Communication
Leadership and Management
01
Jun
Managing Service Complaints in Community Housing
Jun 1, 2023 12:30 PM - Jun 1, 2023 3:30 PM
Customer Service
Tenancy Management
07
Jun
Having Money Conversations with Tenants
Jun 7, 2023 12:30 PM - Jun 7, 2023 3:30 PM
Customer Service
Tenancy Management
08
Jun
Communicating with Assertiveness & Confidence
Jun 8, 2023 9:30 AM - Jun 8, 2023 12:30 PM
Communication
Leadership and Management
14
Jun
Achieving Positive Outcomes Through Change
Jun 14, 2023 12:30 PM - Jun 14, 2023 3:30 PM
Leadership
Communication
20
Jun
Dealing with Complex & Difficult Behaviours & Situations Part 1
Jun 20, 2023 10:00 AM - Jun 20, 2023 1:00 PM
Customer Service
Tenancy Management
21
Jun
Understanding Professional Boundaries
Jun 21, 2023 12:30 PM - Jun 21, 2023 3:30 PM
Communication
Customer Service
Tenancy Management
22
Jun
Clear Business Writing Skills
Jun 22, 2023 12:30 PM - Jun 22, 2023 3:30 PM
Communication
Customer Service
28
Jun
ahi: Social & Affordable Housing Industry Induction
Jun 28, 2023 12:30 PM - Jun 28, 2023 3:30 PM
Public Housing
Affordable Housing
Community Housing
Industry Induction
29
Jun
Dealing with Complex & Difficult Behaviours & Situations Part 2
Jun 29, 2023 12:30 PM - Jun 29, 2023 3:30 PM
Customer Service
Tenancy Management
04
Jul
Privacy & Confidentiality in Community Housing
Jul 4, 2023 12:30 PM - Jul 4, 2023 3:30 PM
Communication
Customer Service
Tenancy Management
05
Jul
Undertaking Tenant Welfare Checks
Jul 5, 2023 12:30 PM - Jul 5, 2023 2:30 PM
Community Housing
Customer Service
Tenancy Management
19
Jul
Effective Leadership in Social Housing
Jul 19, 2023 10:00 AM - Jul 19, 2023 1:00 PM
Communication
Leadership and Management
25
Jul
Handling Crisis Calls for Frontline Housing Staff
Jul 25, 2023 10:00 AM - Jul 25, 2023 1:00 PM
Community Housing
Customer Service
Tenancy Management
08
Aug
Mental Health First Aid
Aug 8, 2023 12:30 PM - Aug 9, 2023 3:00 PM
Mental Health
Community Housing
13
Sep
Dealing with Complex & Difficult Behaviours & Situations Part 2
Sep 13, 2023 10:00 AM - Sep 13, 2023 1:00 PM
Customer Service
Tenancy Management
28
Sep
Accidental Counsellor
Sep 28, 2023 9:30 AM - Sep 28, 2023 1:30 PM
Community Housing
Tenancy Management