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28 Mar

ahi: Social & Affordable Housing Industry Induction

Mar 28, 2023 12:30 PM - Mar 28, 2023 3:30 PM
Public HousingAffordable HousingCommunity HousingIndustry Induction
29 Mar

Managing Issues with Hoarding & Squalor

Mar 29, 2023 11:30 AM - Mar 29, 2023 3:00 PM
Mental HealthCommunity Housing
30 Mar

Effective Leadership in Social Housing

Mar 30, 2023 12:30 PM - Mar 30, 2023 3:30 PM
CommunicationLeadership and Management
30 Mar

ahi: Qld Branch Networking Event

Mar 30, 2023 4:00 PM - Mar 30, 2023 6:00 PM
BHC Boardroom, Brisbane City, Qld, Australia
04 Apr

Privacy & Confidentiality in Community Housing

Apr 4, 2023 12:30 PM - Apr 4, 2023 3:30 PM
CommunicationCustomer ServiceTenancy Management
05 Apr

Preventing Debt & Recovering Arrears

Apr 5, 2023 12:30 PM - Apr 5, 2023 3:30 PM
Customer ServiceTenancy Management
06 Apr

Reading People & Adapting Your Communication

Apr 6, 2023 12:30 PM - Apr 6, 2023 3:30 PM
CommunicationLeadership and Management
06 Apr

Undertaking Tenant Welfare Checks

Apr 6, 2023 12:30 PM - Apr 6, 2023 2:30 PM
Community HousingCustomer ServiceTenancy Management
18 Apr

ahi: Social & Affordable Housing Industry Induction

Apr 18, 2023 10:00 AM - Apr 18, 2023 1:00 PM
Public HousingAffordable HousingCommunity HousingIndustry Induction
19 Apr

Applying Nudge Theory

Apr 19, 2023 12:30 PM - Apr 19, 2023 4:30 PM
Customer ServiceTenancy Management
20 Apr

Having Difficult Conversations

Apr 20, 2023 12:30 PM - Apr 20, 2023 3:30 PM
Customer ServiceTenancy Management
27 Apr

Time Management & Personal Organisation

Apr 27, 2023 12:30 PM - Apr 27, 2023 3:30 PM
Online WorkshopCommunication
02 May

Trauma-Informed Tenancy Practice

May 2, 2023 12:30 PM - May 2, 2023 3:30 PM
Mental HealthCommunity Housing
03 May

Managing Neighbour Nuisance Complaints

May 3, 2023 12:30 PM - May 3, 2023 3:30 PM
Customer ServiceTenancy Management
04 May

Case Notes & Record Keeping

May 4, 2023 12:30 PM - May 4, 2023 3:00 PM
CommunicationTenancy Management
09 May

Mental Health First Aid

May 9, 2023 1:00 PM - May 11, 2023 3:30 PM
Mental HealthCommunity Housing
11 May

Building Resilience & Refilling the Tank

May 11, 2023 12:30 PM - May 11, 2023 3:30 PM
Mental HealthCommunicationLeadership and Management
16 May

Accidental Counsellor

May 16, 2023 9:00 AM - May 16, 2023 1:00 PM
Community HousingTenancy Management
16 May

Privacy & Confidentiality in Community Housing

May 16, 2023 12:30 PM - May 16, 2023 3:30 PM
CommunicationCustomer ServiceTenancy Management
17 May

Tenancy Management in Community Housing Training Program

May 17, 2023 12:30 PM - Jun 15, 2023 3:00 PM
Complaints ManagementVacancy ManagementRent Setting & Rent ReviewsInspectionsArrears ManagementSocial Housing IntroductionCustomer ServiceTenancy Management
18 May

Managing Unreasonable Complainant Conduct

May 18, 2023 12:30 PM - May 18, 2023 3:30 PM
Customer ServiceTenancy Management
23 May

Customer Service - Making a Difference

May 23, 2023 10:00 AM - May 23, 2023 3:00 PM
Customer ServiceTenancy Management
24 May

ahi: Social & Affordable Housing Industry Induction

May 24, 2023 10:00 AM - May 24, 2023 1:00 PM
Public HousingAffordable HousingCommunity HousingIndustry Induction
25 May

Dealing with Complex & Difficult Behaviours & Situations Part 1

May 25, 2023 9:30 AM - May 25, 2023 12:30 PM
Customer ServiceTenancy Management
30 May

Managing Issues with Hoarding & Squalor

May 30, 2023 10:00 AM - May 30, 2023 1:30 PM
Mental HealthCommunity Housing
31 May

Having Performance Conversations

May 31, 2023 12:30 PM - May 31, 2023 3:30 PM
CommunicationLeadership and Management
01 Jun

Managing Service Complaints in Community Housing

Jun 1, 2023 12:30 PM - Jun 1, 2023 3:30 PM
Customer ServiceTenancy Management
07 Jun

Having Money Conversations with Tenants

Jun 7, 2023 12:30 PM - Jun 7, 2023 3:30 PM
Customer ServiceTenancy Management
08 Jun

Communicating with Assertiveness & Confidence

Jun 8, 2023 9:30 AM - Jun 8, 2023 12:30 PM
CommunicationLeadership and Management
14 Jun

Achieving Positive Outcomes Through Change

Jun 14, 2023 12:30 PM - Jun 14, 2023 3:30 PM
LeadershipCommunication
20 Jun

Dealing with Complex & Difficult Behaviours & Situations Part 1

Jun 20, 2023 10:00 AM - Jun 20, 2023 1:00 PM
Customer ServiceTenancy Management
21 Jun

Understanding Professional Boundaries

Jun 21, 2023 12:30 PM - Jun 21, 2023 3:30 PM
CommunicationCustomer ServiceTenancy Management
22 Jun

Clear Business Writing Skills

Jun 22, 2023 12:30 PM - Jun 22, 2023 3:30 PM
CommunicationCustomer Service
28 Jun

ahi: Social & Affordable Housing Industry Induction

Jun 28, 2023 12:30 PM - Jun 28, 2023 3:30 PM
Public HousingAffordable HousingCommunity HousingIndustry Induction
29 Jun

Dealing with Complex & Difficult Behaviours & Situations Part 2

Jun 29, 2023 12:30 PM - Jun 29, 2023 3:30 PM
Customer ServiceTenancy Management
04 Jul

Privacy & Confidentiality in Community Housing

Jul 4, 2023 12:30 PM - Jul 4, 2023 3:30 PM
CommunicationCustomer ServiceTenancy Management
05 Jul

Undertaking Tenant Welfare Checks

Jul 5, 2023 12:30 PM - Jul 5, 2023 2:30 PM
Community HousingCustomer ServiceTenancy Management
19 Jul

Effective Leadership in Social Housing

Jul 19, 2023 10:00 AM - Jul 19, 2023 1:00 PM
CommunicationLeadership and Management
25 Jul

Handling Crisis Calls for Frontline Housing Staff

Jul 25, 2023 10:00 AM - Jul 25, 2023 1:00 PM
Community HousingCustomer ServiceTenancy Management
08 Aug

Mental Health First Aid

Aug 8, 2023 12:30 PM - Aug 9, 2023 3:00 PM
Mental HealthCommunity Housing
13 Sep

Dealing with Complex & Difficult Behaviours & Situations Part 2

Sep 13, 2023 10:00 AM - Sep 13, 2023 1:00 PM
Customer ServiceTenancy Management
28 Sep

Accidental Counsellor

Sep 28, 2023 9:30 AM - Sep 28, 2023 1:30 PM
Community HousingTenancy Management