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Calendar
29
Jan
Tenancy Management in Community Housing Training Program
Jan 29, 2025 12:30 - Feb 19, 2025 15:00
Customer Service
Tenancy Management
Complaints Management
Vacancy Management
Rent Setting & Rent Reviews
Inspections
Arrears Management
Social Housing Introduction
30
Jan
ahi: Social & Affordable Housing Industry Induction
Jan 30, 2025 13:00 - Jan 30, 2025 16:00
Affordable Housing
Community Housing
Industry Induction
Public Housing
06
Feb
Managing Unreasonable Complainant Conduct
Feb 6, 2025 12:30 - Feb 6, 2025 15:30
Customer Service
Tenancy Management
12
Feb
NSW ahi: Branch Buzz Event
Feb 12, 2025 18:00 - Feb 12, 2025 20:00
Upstairs at The Hive Bar, Erskineville, New South Wales, Australia
Affordable Housing
Community Housing
Networking Event
13
Feb
Effective Leadership in Social Housing
Feb 13, 2025 10:00 - Feb 13, 2025 13:00
Communication
Leadership and Management
13
Feb
Practical Introduction to the Residential Tenancies Act in Victoria
Feb 13, 2025 12:30 - Feb 13, 2025 16:30
Communication
Tenancy Management
17
Feb
Trauma-Informed Tenancy Practice
Feb 17, 2025 10:00 - Feb 17, 2025 13:00
Mental Health
Community Housing
19
Feb
Time Management & Personal Organisation
Feb 19, 2025 12:30 - Feb 19, 2025 15:30
Online Workshop
Communication
20
Feb
Positive Customer Service for Housing Professionals
Feb 20, 2025 12:30 - Feb 20, 2025 15:30
Community Housing
Customer Service
24
Feb
Dealing with Complex & Difficult Behaviours & Situations Part 1
Feb 24, 2025 12:30 - Feb 24, 2025 15:30
Customer Service
Tenancy Management
25
Feb
Domestic and Family Violence Awareness in Housing
Feb 25, 2025 12:30 - Feb 25, 2025 15:30
Tenancy Management
Affordable & Community Housing
26
Feb
Routine Inspections in Community Housing
Feb 26, 2025 12:30 - Feb 26, 2025 15:00
Communication
Tenancy Management
27
Feb
Anti-Social Behaviour Training Program
Feb 27, 2025 12:30 - Mar 20, 2025 15:30
Customer Service
Tenancy Management
Complaints Management
04
Mar
Managing Issues with Hoarding & Squalor
Mar 4, 2025 12:30 - Mar 4, 2025 16:00
Mental Health
Community Housing
05
Mar
Trauma-Informed Tenancy Practice
Mar 5, 2025 09:30 - Mar 5, 2025 12:30
Mental Health
Community Housing
05
Mar
Communicating with Assertiveness & Confidence
Mar 5, 2025 12:30 - Mar 5, 2025 15:30
Communication
Leadership and Management
11
Mar
ahi: Social & Affordable Housing Industry Induction
Mar 11, 2025 12:30 - Mar 11, 2025 15:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
12
Mar
Privacy & Confidentiality in Community Housing
Mar 12, 2025 12:30 - Mar 12, 2025 16:00
Communication
Customer Service
Tenancy Management
17
Mar
Mental Health Awareness in Housing
Mar 17, 2025 12:30 - Mar 17, 2025 15:30
Customer Service
Tenancy Management
18
Mar
Reading People & Adapting Your Communication
Mar 18, 2025 12:30 - Mar 18, 2025 15:30
Communication
Leadership and Management
19
Mar
Preventing Debt & Recovering Arrears
Mar 19, 2025 12:30 - Mar 19, 2025 15:30
Customer Service
Tenancy Management
25
Mar
Community Development in Housing: A framework to Guide Change
Mar 25, 2025 12:30 - Mar 25, 2025 15:30
Community Housing
Customer Service
Tenancy Management
26
Mar
Rent Setting and Rent Reviews in Community Housing
Mar 26, 2025 12:30 - Mar 26, 2025 15:00
Communication
Tenancy Management
27
Mar
Having Difficult Conversations
Mar 27, 2025 12:30 - Mar 27, 2025 15:30
Customer Service
Tenancy Management
01
Apr
Managing Complex Calls for Housing Professionals
Apr 1, 2025 12:30 - Apr 1, 2025 15:30
Community Housing
Customer Service
Tenancy Management
02
Apr
Case Notes & Record Keeping
Apr 2, 2025 12:30 - Apr 2, 2025 15:30
Communication
Tenancy Management
03
Apr
Psychological First Aid: Community Housing in times of Crisis
Apr 3, 2025 12:30 - Apr 3, 2025 15:30
Mental Health
Community Housing
Tenancy Management
08
Apr
LIFT: Developing Strong Supervisors
Apr 8, 2025 10:00 - Apr 8, 2025 13:00
Community Housing
Leadership and Management
09
Apr
Having Money Conversations with Tenants
Apr 9, 2025 12:30 - Apr 9, 2025 15:30
Customer Service
Tenancy Management
15
Apr
Building Resilience & Refilling the Tank
Apr 15, 2025 10:00 - Apr 15, 2025 13:00
Mental Health
Communication
Leadership and Management
15
Apr
Understanding Professional Boundaries
Apr 15, 2025 12:30 - Apr 15, 2025 15:30
Customer Service
Tenancy Management
16
Apr
Understanding Tenant Welfare Checks
Apr 16, 2025 12:30 - Apr 16, 2025 15:00
Community Housing
Customer Service
Tenancy Management
29
Apr
Trauma-Informed Tenancy Practice
Apr 29, 2025 10:00 - Apr 29, 2025 13:00
Mental Health
Community Housing
29
Apr
Specialist Disability Accommodation - An Overview
Apr 29, 2025 12:30 - Apr 29, 2025 16:30
Disability
Tenancy Management
30
Apr
Dealing with Complex & Difficult Behaviours & Situations Part 1
Apr 30, 2025 12:30 - Apr 30, 2025 15:30
Customer Service
Tenancy Management
01
May
Managing Issues with Hoarding & Squalor
May 1, 2025 10:00 - May 1, 2025 13:30
Mental Health
Community Housing
06
May
Having Performance Conversations
May 6, 2025 10:00 - May 6, 2025 13:00
Communication
Leadership and Management
06
May
ahi: Social & Affordable Housing Industry Induction
May 6, 2025 12:30 - May 6, 2025 15:30
Affordable Housing
Community Housing
Industry Induction
Public Housing
07
May
Introduction to Managing a Tenancy in Specialist Disability Accommodation
May 7, 2025 12:30 - May 7, 2025 16:30
Disability Support
Tenancy Management
08
May
Effective Leadership in Social Housing
May 8, 2025 12:30 - May 8, 2025 15:30
Communication
Leadership and Management
13
May
Clear Business Writing Skills
May 13, 2025 09:30 - May 13, 2025 12:30
Communication
Customer Service
14
May
Tenancy Management in Community Housing Training Program
May 14, 2025 12:30 - Jun 5, 2025 15:00
Customer Service
Tenancy Management
Complaints Management
Vacancy Management
Rent Setting & Rent Reviews
Inspections
Arrears Management
Social Housing Introduction
15
May
Dealing with Complex & Difficult Behaviours & Situations Part 2
May 15, 2025 10:00 - May 15, 2025 13:00
Customer Service
Tenancy Management
15
May
Managing Service Complaints in Community Housing
May 15, 2025 12:30 - May 15, 2025 15:30
Customer Service
Tenancy Management
20
May
Managing Unreasonable Complainant Conduct
May 20, 2025 12:30 - May 20, 2025 15:30
Customer Service
Tenancy Management
22
May
Domestic and Family Violence Awareness in Housing
May 22, 2025 10:00 - May 22, 2025 13:00
Tenancy Management
Affordable & Community Housing
27
May
Practical Introduction to the Residential Tenancies Act in Victoria
May 27, 2025 12:30 - May 27, 2025 16:30
Communication
Tenancy Management
03
Jun
Having Difficult Conversations
Jun 3, 2025 12:30 - Jun 3, 2025 15:30
Customer Service
Tenancy Management
04
Jun
Practical Introduction to the Residential Tenancies Act in NSW
Jun 4, 2025 12:30 - Jun 4, 2025 16:30
Communication
Tenancy Management
11
Jun
Routine Inspections in Community Housing
Jun 11, 2025 09:30 - Jun 11, 2025 12:00
Communication
Tenancy Management
11
Jun
Applying Nudge Theory
Jun 11, 2025 12:30 - Jun 11, 2025 16:30
Customer Service
Tenancy Management
12
Jun
Communicating with Assertiveness & Confidence
Jun 12, 2025 12:30 - Jun 12, 2025 15:30
Communication
Leadership and Management
17
Jun
Mental Health Awareness in Housing
Jun 17, 2025 10:00 - Jun 17, 2025 13:00
Customer Service
Tenancy Management
18
Jun
Understanding Professional Boundaries
Jun 18, 2025 09:30 - Jun 18, 2025 12:30
Customer Service
Tenancy Management
19
Jun
Time Management & Personal Organisation
Jun 19, 2025 10:00 - Jun 19, 2025 13:00
Online Workshop
Communication
24
Jun
Positive Customer Service for Housing Professionals
Jun 24, 2025 10:00 - Jun 24, 2025 13:00
Community Housing
Customer Service
25
Jun
Building Resilience & Refilling the Tank
Jun 25, 2025 12:30 - Jun 25, 2025 15:30
Mental Health
Communication
Leadership and Management