The COVID-19 crisis and reforms to the RTA bring a whole new set of challenges in terms of preventing rent debt and managing arrears.
As a frontline member of staff attempting to collect rent and recover rent arrears or a manager working on new strategies for arrears recovery, this practical workshop will give you the tools to manage your rent accounts effectively and consider ways in which you can encourage your tenants to pay their rent.
Delegates will consider new and innovative ways of preventing rent debt and recovering arrears, alongside best practice from both within and outside the sector to avoid tenants from stepping on the downward escalator towards homelessness.
Delivery
The workshop takes a blended learning approach which provides fantastic added value:
Who should attend this workshop?
Time zone
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What we'll cover:
Elaine has over 15 years' experience in operational and leadership roles in the housing industry in Australia, both in the private and social housing sectors.
Delivering interactive workshops with a wealth of experience and understanding of industry practices and a passion to build peoples skills.
She holds a post graduate degree in Social Science, Housing Management and Policy from Swinburne University with extensive experience in housing management and program development in community housing.
Where applicable, GST will be applied