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Save the date
Save the dateOctober 8, 202412:30 - 15:30 GMT+11
Organizer
Organiser
Organiser:
Phone: +61 264947566
Contact Person: Ahi Team
Email: admin@housinginstitute.org
Event Details
Event Details

As a Housing Professional, learn how to effectively respond to a mental health crisis in a meaningful and professional way.  This workshop will also cover how to recognise and support professional wellbeing including overwhelm and crisis in the workplace.

Course Outline
Course Outline

By the end of the workshop, you will be able to


IDENTIFY

  • What is a mental illness?
  • What is a mental health problem?
  • What is anxiety?
  • What is depression?
  • About suicide
  • The importance of Customer Service for Housing
  • Guidance on where to gain further sector knowledge and resources
  • The importance of values-based reflections and ongoing professional development working in this sector

 

SUPPORT

  • How do we open up a conversation?
  • What might stop you?
  • Talking about mental illness
  • Talking about suicide
  • What's helpful
  • What's not helpful

 

REFER

  • Warm referral principals
  • Best practice referral process/pathways in housing or homelessness organisations

 

VICARIOUS TRAUMA & PROFESSIONAL WELLBEING PRINCIPALS

  • Vicarious Trauma
  • Wellbeing principals
  • AND industry supports

Who should attend:


This workshop is suitable for all front-line public, social, affordable and community housing and homelessness employees across Australia & New Zealand.

Delivery format

  • A 3-hour interactive workshop via Zoom
  • Participants need access to PC/Laptop with speakers, microphone and webcam

Time zone


Our online events are scheduled in the time zone in which they are held or hosted, and may vary depending on your location. Use our add to calendar option to check if a time difference applies and to adjust to your location.

Facilitator
Facilitator

  • Kellie Dunn (CEO of ahi:)

    Kellie Dunn

    CEO of ahi:

Helping develop hope has filled Kellie Dunn's life with passion and purpose as she steps up as a 'warrior woman in helping others ' inspiration and meaning in their lives, particularly after trauma.


Kellie has worked alongside and has managed individuals, teams and communities in National, State and local roles in the Community and Human Services sector for over 26 years and has worked across areas such as Social & Affordable Housing, Mental Health Crisis, Family and Domestic Violence, Alcohol & Other Drugs, Problem Gambling, Fitness, Sports Psychology, Health & Nutrition, Behaviour Change, Community development & Health Promotion.


Kellie's greatest strength is her ability to motivate and lead teams to be able to deliver on their mission, whether this is delivered through individual client work, providing opportunities for community members to learn and grow their communication and crisis support skills or creating best practice processes.


Kellie is currently the very proud CEO of the ahi: focusing on supporting its members and sector stakeholders in the social & affordable housing sector. Her key aim in this role is to lead the ahi: team and members to inspire and innovate professional development environments and tools that empower individual professionals and the organisations they work for from community housing providers, government, and private organisations to be amazing housing sector professionals.

Tickets
Tickets

Non-Member

A$250

Affiliate Member

Member Price A$250

All other Members

Member Price A$200

Where applicable, GST will be applied