Most of us dread those difficult conversations with clients, colleagues and family members, where the stakes are high, opinions vary, and emotions run deep. Those crucial conversations where we must deliver unpleasant news, discuss a delicate subject, or talk about something that needs to change. Made more challenging whilst we are working remotely and social distancing.
Just thinking about having these conversations can fill you with anxiety and trepidation, taking up space in your mind and distracting you from other important considerations that require your attention.
This workshop is designed for for anyone who needs to have difficult or crucial conversations — in the workplace, and beyond.
Time zone
Ahi online events are scheduled in the time zone in which they are held or hosted and may vary dependent on your location. Use our add to calendar option to check if a time difference applies to your location.
This online workshop takes a blended learning approach.
- Enjoy one 3-hour online workshop session via Zoom
- Access to online self-study learning content and downloadable resources
- Zoom join details and passcode will be sent to registered attendees one day prior to the event
What we'll cover:
- How to spot the conversations that are keeping you from what you want
- How to stay focussed
- How to stay in dialogue when you're angry, scared or hurt
- How to speak persuasively not abrasively
- Make it safe to talk about anything
- Turn crucial conversations into action and results
- How to have difficult conversations whilst working remotely and social distancing
Jo is an accomplished, enthusiastic and motivational facilitator and public speaker who prides herself on delivering memorable training that translates to the workplace. She utilises accelerated learning techniques to deliver lively, interactive and engaging on-line and in person workshops.
Jo holds an ILM Certificate in Coaching a BSc Honours degree from De Montfort University and a Certificate in Learning and Development.
Having worked in leadership roles for some of the largest social housing providers in the UK and Australia, Jo has a wealth of experience of working remotely and successfully leading remote and dispersed teams.
Non-Member
All other Members
Affiliate Member
Where applicable, GST will be applied