Dealing with Mental Health Critical Incidents in the Workplace

The workplace can be a melting pot of critical events such as accidents, injury or emergency situations. As these events unfortunately occur, most workplaces have a set, almost automated response to ensure duty of care is met and the person/s involved have access to appropriate professional care in a timely manner. This is often not the case in the event of a Mental Health Critical Incident.

As the urgency and indeed prevalence of mental health in the workplace continues to rise at an exponential pace, the need for a set, appropriate and safe response procedure for Mental Health Critical Incidents is needed now more than ever.

A mental health critical incident in the workplace is termed for the purpose of this presentation as;

• Suicidal ideation
• Self-Harm
• Anxiety Attacks (First time and repeated)
• Psychotic Episodes (Mild and Major)

A Mental Health Critical incident protocol, allows the organisation to automatically respond in line with your duty of care and also guides the worker to access treatment and obtain medical clearance from qualified professionals with dignity and respect. The proposed protocol removes the 'guesswork', reduces risk for everyone involved, increases recovery, and improves return to work rates post critical event.

Who should attend this workshop?

• Public, community housing, public sector & local council, government Team Leaders, Managers and Human Resources representatives
• Any organisational representative interested or responsible for understanding Psychosocial hazards and mitigations for these risks.

This online workshop is relevant for anyone working or interested in working in the Australian or New Zealand. No prior housing knowledge is needed. 

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