Case notes are an integral and important part of practice. Research shows that record- keeping practices have an impact on client outcomes because poor case notes can result in poor decision-making and adverse client outcomes (Preston-Shoot 2003, Cumming et al. 2007).
Designed for those who have an obligation to keep case notes and records for social housing clients, this workshop will provide participants with information about their legal and professional obligations regarding case notes and records, including how to write them in a professional and efficient way.
Time zone
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This online workshop takes a blended learning approach.
What you'll learn:
Elaine has over 15 years' experience in operational and leadership roles in the housing industry in Australia, both in the private and social housing sectors.
Delivering interactive workshops with a wealth of experience and understanding of industry practices and a passion to build peoples skills.
She holds a post graduate degree in Social Science, Housing Management and Policy from Swinburne University with extensive experience in housing management and program development in community housing.
Where applicable, GST will be applied
These ticket prices reflect a small increase effective from 1st January 2023.