In both our personal and professional lives we will be faced with unexpected incidences where we are called upon to support those affected. Across Australia & New Zealand this can be a common occurrence in community housing where we are regularly faced with natural disasters in our communities such as bushfires, floods, cyclones and earthquakes.
This workshop is all about providing you with the tools to help you develop the confidence and skills to effectively respond to clients in crisis, and it explores the ways that you can support resilience in others through the 3C model of Care, Compassion, and Connection.
Time zone
Ahi events are scheduled in the time zone in which they are held or hosted and may vary dependent on your location. Use our add to calendar option to check if a time difference applies to your location.
Course Content
Course Content
This online workshop takes a blended learning approach.
1 x 3-hour online workshop session via Zoom
Access to online self-study learning content and downloadable resources
In this workshop you will learn the key skills of Psychological First Aid, including:
How to respond to another's distress during times of crisis
How to provide Psychological First Aid appropriately and effectively
How to create a sense of safety and provide emotional support
How to explore further support options
How to look after yourself
Who should attend:
Anyone who wants to be well-equipped to support others during times of crisis
Open to all levels of experience
Does not require previous mental health skills training
Karen has over 25 years experience in the brief crisis intervention and community recovery sectors. She is an expert facilitator in the fields of Psychological First Aid, Community Recovery and Resilience, Suicide Prevention, and Domestic and Family Violence.
Hannah is passionate about facilitating thoughtful and experiential learning opportunities, informed by community development principles and a cross-disciplinary approach. Hannah's approach to learning is grounded in values-driven practice and over a decade's experience in frontline community work. Hannah has worked extensively with individuals, families, and communities facing a range of complex and competing challenges including homelessness and insecure housing; financial stress; domestic and family violence; child protection; substance use; suicidal ideation; and mental health.